Content & Knowledge Systems Manager

Acelero Learning

Content & Knowledge Systems Manager at Acelero managing digital content for learning and impact teams. Overseeing document management, curriculum assets, and system administration tasks in a remote capacity.

Posted 7/24/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in document management and content operations, with a strong focus on system administration, user training, and content lifecycle management. Proficient in managing AODocs and CMS platforms while ensuring compliance and version control.

Highest-signal resume keywords

AODocs AdministrationDocument ManagementContent OperationsCMS ProficiencySalesforce Integration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Document ManagementContent OperationsSystem AdministrationMetadata ManagementData ManipulationContent MigrationVersion ControlTraining DeliveryAudit ExecutionProject Management

Soft Skills

CollaborationCommunicationProblem-SolvingFacilitationUser Support

Tools & Technologies

AODocsCMS PlatformsSalesforceGoogle WorkspaceProject Management ToolsDrupalWordPressSpreadsheets

Certifications & Qualifications

Bachelor's Degree in Library ScienceBachelor's Degree in Information Technology

Industry Keywords

Educational OrganizationNonprofitMission-DrivenContent LifecycleGrant Compliance

Tech Stack

Tools & technologies

DrupalWordPress

About the role

Key responsibilities & impact

Serve as the primary owner and administrator of AODocs, including folder architecture, metadata schemas, permissions models, and user access across internal teams, delegate organizations, and community partner organizations
Maintain a single source of truth for all published and finalized LIT content, ensuring documents are organized, current, and retrievable
Execute regular audits of legacy repositories (SARGE, Shine Access, and others) to support the eventual retirement of redundant systems
Monitor system performance, escalate vendor issues with clear documentation, and hold vendors accountable to service commitments
Drive DMS rollout to completion across the organization per established roadmaps
Manage team-level onboarding including kickoff facilitation, metadata working sessions, permissions configuration, content migration, and training delivery
Own the Salesforce Knowledge integration workstream in coordination with IT and Public Systems once the connector tool is released
Track progress against milestones and surface blockers early rather than absorbing them
Lead the content lifecycle infrastructure for LIT's intellectual property, including curriculum, coaching tools, family engagement resources, assessment instruments, and training content spanning birth-to-five programming
Maintain versioning standards aligned to program cycles, grant compliance windows, and instructional review processes
Work directly with curriculum designers, content leads, and coaches to manage intake, review cycles, publication, and archiving of curriculum assets
Ensure version discipline and metadata accuracy are treated as programmatic integrity requirements, not administrative tasks
Contribute to LIT's custom CMS build by documenting content requirements, use cases, and integration needs from a LIT content management perspective
Collaborate with the Early Learning and IT teams to inform CMS architecture decisions, ensuring the system reflects how LIT content is actually created, versioned, and distributed
Lead LIT's content onboarding and migration into the new system once launched, ensuring materials are structured, tagged, and accessible from day one
Author user guides, governance documentation, and training materials for all platforms under management
Deliver team-specific training sessions and provide ongoing user support
Monitor adoption rates, identify barriers, and develop targeted interventions when teams are not engaging with systems as intended
Measure and report on adoption as a core indicator of implementation success — not a secondary concern

Requirements

What you’ll need

Bachelor's degree in Library Science, Information Technology or a closely related field required
Minimum of three (3) years of experience in document management, content operations, or knowledge management, with demonstrated evidence of both system administration and hands-on execution
Experience in an educational, nonprofit, or mission-driven organization preferred
Advanced AODocs experience preferred
Proficiency with CMS platforms (e.g., Drupal, WordPress), project management tools, and Google Workspace
Advanced spreadsheet skills for data manipulation and bulk uploads
Experience with Salesforce or other CRM platforms a plus
Physical exam and background checks required
Travel required locally or long-distance up to 10% of the time for team meetings and system rollout support

Benefits

Comp & perks

Medical, Dental, and Vision Insurance with multiple plan options to fit your needs
Health Savings Account (HSA) with company contributions up to $400/individuals & $800/family annually
Flexible Spending Accounts (FSA) for health and dependent care expenses
401(k) Retirement Plan with up to 3% company match
Short-Term and Long-Term Disability and Basic Life Insurance
Up to $500 per year in Professional Development Reimbursements
Employee Assistance Program (EAP) with counseling and mental wellness support
Wellness Programs , including virtual fitness, nutrition, and mindfulness classes
Pet Insurance , Legal Assistance , ID Theft Protection , and Employee Discount Perks