Product Designer

• Partner with Product Managers to define product strategy and translate business objectives into compelling user experiences
• Lead end-to-end design process from concept to launch, including discovery, ideation, prototyping, and validation
• Make strategic design decisions based on user research, data insights, and business goals
• Champion design thinking and user-centered approaches across the organization
• Create user flows, wireframes, prototypes, and high-fidelity designs for web and mobile platforms
• Develop and maintain a scalable design system that ensures consistency across all products
• Design with engineering constraints in mind, balancing ideal experiences with technical feasibility
• Iterate quickly based on user feedback and data insights
• Conduct user research, including interviews, surveys, and usability testing
• Synthesize research findings into actionable insights and design opportunities
• Define and track success metrics for design initiatives
• Use data and A/B testing to validate design decisions and improve conversion
• Work closely with Engineering to ensure smooth handoff and implementation
• Collaborate with Product Managers on roadmap planning and feature prioritization
• Partner with Customer Success to understand user pain points and support needs
• Contribute to product documentation, including UI specifications and acceptance criteria
• Present design concepts and rationale to stakeholders at all levels
• Wear multiple hats as needed, including supporting marketing with visual assets
• Help establish design processes and best practices as we scale
• Contribute to company culture and team building initiatives
• Be comfortable with ambiguity and changing priorities

Product Designer

Director, Product Design

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