
Retail Sales Specialist
Ace Hardware Corporation
full-time
Posted on:
Location Type: Office
Location: Houston • Texas • United States
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Salary
💰 $55,000 - $60,000 per year
About the role
- Effective merchandising of planograms that result in increased inventory turns and sales results.
- Maintain exemplary relations with store personnel and management that drives Emery Jensen’s value proposition.
- Walk floor, inspect Emery Jensen sets, merchandise and stock product as necessary.
- Execute and maintain store level resets in accordance with store/TM/Sales Director expectations that maximize sales results and turns.
- Create space on planograms (POGs) and place new products in existing sets that drive incremental sales per square foot.
- Implement advertising drops
- Assist buyers and store employees to help drive retail sales and turns with Emery Jensen products.
- Ensure orders are accurate, complete, and transition from receiving area to floor selling space in a timely manner.
- Document any miss picks and shipping issues.
- Diagnose, research, and answer questions regarding ordering and product trends.
- Provide customer feedback related to Emery Jensen’s packing and shipping performance from the RSC through delivery.
- Document customer input regarding shipper performance and attitude, product performance, item scanning issues, reset order logistics, etc.
- Verify all items needed for POG are represented and properly located.
- Order any missing SKUs.
- Correct inventory information as needed.
- Ensure customer pricing labels are present and in proper placement.
- Identify deleted items and implement rollover or replacement SKU.
- Check graphics and POP material as applicable.
- Recommend needed changes in the product presentation level.
- Follow up on any special requests made and communicated results to Territory or Account Manager.
- Write orders for specific categories to be approved by buyers.
- Assist stores with credits and claims.
- Attends new store openings and special store events.
- Execute price shops as required.
Requirements
- Minimum 3 years of retail or customer service experience or bachelor’s degree with minimum 1 years of retail experience
- Excellent interpersonal and written/verbal communications skills with customers and colleagues
- Detail-oriented and extremely organized self-starter able to thrive is a fast-paced entrepreneurial environment.
- Proven ability to manage multiple tasks, solve problems and meet deadlines.
- Ability to work autonomously and accomplish objectives in active store environment.
- Ability to climb a ladder, carry 35lbs and put away stock away.
- Up to 80% travel including overnights
- Air travel required for this position
- Must reside in Texas, South Central region and have a Texas Drivers License
Benefits
- Incentive opportunities, based on role/grade level (rapid company growth over the past 2 years resulted in incentives being paid out above 116.96% of your target opportunity!)
- Generous 401(k) retirement savings plan with a fully vested matching contribution the first year, in addition to an annual discretionary contribution (once eligibility requirements have been met).
- Over the past five years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 6.6% of total compensation.
- Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
- 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
- Company Car, phone and fuel card are provided for field-based positions
- Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
- Adoption cost reimbursement
- Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
- Identity theft protection
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
merchandisinginventory managementplanogramsproduct presentationorder accuracySKU managementcustomer feedback documentationprice shopsretail salesshipping performance
Soft Skills
interpersonal skillswritten communicationverbal communicationdetail-orientedorganizational skillsproblem-solvingtime managementautonomous workself-starterability to thrive in fast-paced environments
Certifications
Texas Drivers License