Ace Edu Institute

Technical Program Manager

Ace Edu Institute

full-time

Posted on:

Origin:  • 🇺🇸 United States • Alabama

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Salary

💰 $130,000 per year

Job Level

Mid-LevelSenior

Tech Stack

PMP

About the role

  • Oversee and manage complex IT programs aligned with ACE's strategic goals
  • Act as operational lead partner with the development lead to turn strategy into execution
  • Oversee and manage Product Owners, Project Managers, and Scrum Masters
  • Work with senior leadership to create long-term strategic roadmaps for IT initiatives
  • Establish objectives, deliverables, and success criteria for IT programs and projects
  • Determine IT resources needed for program success and keep track of progress toward goals
  • Address roadblocks and mitigate risks during program execution
  • Ensure Scrum practices are in place and followed
  • Regularly update senior management and stakeholders on program status, risks, and issues
  • Collaborate cross-departmentally to ensure program alignment and manage expectations
  • Oversee IT financial health by managing budgets and departmental budget efficiency
  • Identify opportunities for cost savings and negotiate contracts with external partners
  • Lead and mentor cross-functional teams and provide feedback and performance evaluations
  • Create policies and procedures with product and development teams to manage work intake and breakdown
  • Promote collaboration, knowledge sharing, and compliance with organizational policies and regulations
  • Analyze team and program performance post-completion and identify areas for improvement
  • Integrate AI responsibly into workflows with reporting requirements if AI accounts for more than 50% of work
  • Maintain minimum internet bandwidth speeds of 50Mbps download and 5Mbps upload for remote work

Requirements

  • Passionate about helping students achieve their educational goals
  • Thrives in a competitive and collaborative team environment
  • Comfortable working remotely and experience collaborating in a virtual environment
  • Strong attention to detail
  • Strategic thinker with excellent leadership, communication, and problem-solving skills
  • Experience overseeing Product Owners, Project Managers, and Scrum Masters
  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field
  • Master's degree preferred, or equivalent experience
  • Proven experience as a Program Manager or similar role in an IT environment
  • Strong understanding of IT infrastructure, software development, and project management methodologies
  • Excellent leadership, communication, and interpersonal skills
  • Ability to think strategically and manage multiple complex projects simultaneously
  • Proficiency in project management tools and software
  • PMP, PgMP, or similar certification is a plus
  • Must support and embrace the College’s B Corp mission
  • Exceptional communication, organization, and time management skills
  • Self-motivated, creative and efficient in proposing solutions to complex, time-critical problems
  • Collaborative and team-player
  • Strong analytical and problem-solving skills with high attention to detail
  • Builds and maintains student satisfaction
  • Recognizes and anticipates student needs