Document Capture Services Engineer
ACDI
full-time
Posted on:
Location Type: Remote
Location: United States
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Tech Stack
About the role
- Lead the installation and configuration of Scanshare (Document Capture Solution) and associated workflow solutions
- Execute configuration, testing, and validation according to each project’s scope of work (SOW)
- Maintain detailed records of all implementations, including environment details and troubleshooting steps
- Act as the primary technical contact for customers during the installation phase
- Deliver every project with professionalism, accuracy, and accountability
Requirements
- High School diploma
- Preferred Bachelor’s Degree
- Minimum of 10+ years of technical support experience, or an equivalent combination of education and experience required
- Database administration, network architecture, and systems administration
- A+, Network+, Security+, Linux+, DELL HW, HP HW certifications preferred
- Microsoft/ITIL certification or equivalent preferred
- Must have a basic understanding of Microsoft Office, Workstation Administration (Windows 10,11, Mac, Linux Administration), Remote Desktop support, Online Collaboration Tools
- Server Administration (Windows Server, DNS, DHCP, etc.)
- Basic Networking and Networking Topology, SQL, XML, MS, JavaScript
- Excellent organizational and communication skills
Benefits
- Remote work allowance
- Employee training programs
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
database administrationnetwork architecturesystems administrationserver administrationbasic networkingnetworking topologySQLXMLJavaScriptWorkstation administration
Soft Skills
organizational skillscommunication skillsprofessionalismaccuracyaccountability
Certifications
A+Network+Security+Linux+DELL HWHP HWMicrosoft certificationITIL certification