IT Support Associate

Accurx

IT Support Associate working in healthcare tech company to ensure efficient IT support systems and seamless workplace experience. Handling lifecycle management and first-line support responsibilities.

Posted 4/27/2026full-timeLondon • 🇬🇧 United KingdomJuniorMid-Level💰 £30,000 - £40,000 per yearWebsite

About the role

Key responsibilities & impact

Owning lifecycle management: From onboarding new joiners to supporting offboarding, you’ll ensure devices, accounts, and access are provisioned efficiently and securely.
First-Line Support: You’ll manage the IT support queue, triaging and resolving tickets to ensure colleagues can stay productive and focused on impact.
Creating a seamless workplace experience: You’ll keep meeting rooms, AV equipment, and shared IT spaces running reliably so collaboration never skips a beat.
Protecting access and security: You’ll provision and manage access to our software tools, maintaining strong security and governance standards.

Requirements

What you’ll need

You’re looking for an entry-level role, or you’re early in your IT career and eager to grow.
You’re organised and comfortable juggling multiple priorities.
You enjoy solving problems and helping others through technology.
You thrive in a collaborative team environment.
You have foundational IT knowledge and a strong appetite to learn more.
Experience supporting modern workplace tools is helpful but not essential, we value curiosity and mindset highly.

Benefits

Comp & perks

£30,000 - £40,000 salary + share options
Access to Happl - a flexible benefits provider with a given budget of £400 to spend on perks of your choice. Options include private health insurance, wellness providers and more
Flexible Working: We are an office first culture and ask you are in at least 3 days a week.
Enhanced parental leave policy
We have our very own Chef! Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

organisedproblem-solvingcollaborationmulti-taskingcustomer supportadaptabilitycuriosityteamworkcommunicationeagerness to learn