Implementation Manager – Primary Care

Accurx

Implementation Manager at Accurx leading high-impact transformations in Primary Care. Overseeing complex implementations of digital healthcare tools with a focus on improving communication.

Posted 4/27/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSenior💰 £45,000 - £60,000 per yearWebsite

About the role

Key responsibilities & impact

Driving deep transformation: Leading big-scale rollouts for complex products like Scribe, making sure we’re not just doing the basics but fundamentally changing how healthcare is delivered.
Strategic boundary-setting: Standing firm on implementation plans and managing commercial expectations to ensure we deliver sustainable solutions without overcommitting.
Owning the AI journey: Becoming the go-to expert on our emerging AI features, taking full ownership of how they are introduced to practices and scaled across the country.
Closing the feedback loop: Reviewing practice cohorts 6-9 months after go-live to see if they’re actually using the product as intended and figuring out how we can make it even better.
Scaling with smarts: Using our internal AI dashboards to handle the "heavy lifting" of data, so you can focus on the human side of implementation while we automate the repetitive bits.
Raising the bar: Constantly looking for ways to improve our processes—if something isn't working or could be more efficient, you’ll have the autonomy to change it.

Requirements

What you’ll need

You have solid experience managing complex implementations in a fast-paced business and you know how to keep a project moving.
You don't wait to be told what to do; you dive into the context, spot the problems, and take the lead on solving them.
You’re comfortable having tough conversations with stakeholders and can stay firm on what’s achievable without losing the "Accurx warmth."
You can explain technical or complex changes in a way that feels clear, simple, and actually exciting for the people using them.
When you hit a roadblock, you don't just stop - you find a creative way over, under, or through it.
You’re motivated by the idea of fixing healthcare communication and want to see the real-world impact of your work on clinicians and patients.

Benefits

Comp & perks

adjust your healthcare cover, your pension or life insurance, whatever stage you’re at in life
Flexible Working: We are an office first culture and ask that you’re in our (dog-friendly) Shoreditch office 3 days a week, with core hours of 10am-4pm
You’ll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year
We offer enhanced parental leave, fertility support and parental loss support
Free healthy breakfasts, snacks and lunches will be provided, with the occasional sweet treat!

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

complex implementationsproject managementAI featuresdata handlingprocess improvement

Soft Skills

leadershipproblem-solvingstakeholder communicationclarity in explanationcreativity