Field Service Engineer

Accuray

Field Service Engineer providing support for Accuray's cancer treatment systems through installations and diagnostics. Building relationships with customers and ensuring effective service delivery across the EIMEA region.

Posted 6/19/2026full-timeRemote • 🇬🇧 United KingdomJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Front-line responsibility for installations, remote and on-site diagnostics prior to repair services
Periodic maintenance visits on Accuray systems
Build customer relationships through effective use of technical knowledge
Solve a broad range of hardware and/or software problems
Self-management of schedule and work priorities
Accurate and clear documentation of work activities
Train customer on-site personnel regarding maintenance and service activities
Engage in required product and quality training locally and/or abroad
Assist in the development of service documentation

Requirements

What you’ll need

Hold a bachelor's degree in mechanical or electrical engineering or equivalent by experience
Preferably 2 years’ hands-on experience in Field Service, installation, and troubleshooting complex electronic equipment, ideally in the medical care industry
Good H/W and S/W computer skills, including network knowledge
Ability to quickly learn to use new software tools
Capable of prioritizing multiple tasks and discerning urgency in a dynamic, fast-paced environment
Fluent reading, writing, and speaking in local language and English
Must possess a valid driver’s license and good driving record
Must be authorized to work in the country without sponsorship

Benefits

Comp & perks

Professional development opportunities
After-hours support for urgent service work
Coverage for travel expenses related to work
Company vehicle provided (if applicable)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

installationtroubleshootingdiagnosticsmaintenancehardwaresoftwarenetwork knowledgetechnical knowledgeservice documentationelectronic equipment

Soft Skills

customer relationship buildingself-managementdocumentationtrainingprioritizationadaptabilitycommunicationproblem-solvingtime managementteam collaboration

Certifications

bachelor's degree in mechanical engineeringbachelor's degree in electrical engineeringvalid driver's license