Territory Service Manager – EIMEA

Accuray

Territory Service Manager overseeing service delivery for Accuray in the EIMEA region, ensuring customer satisfaction and managing service delivery employees and distributors.

Posted 5/6/2026full-timeRemote • 🇮🇹 ItalyMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for managing Service Delivery employees and Distributors in the Territory
Ensure overall Distributor and/or Customer satisfaction with Accuray products and services
Deploy the Service Delivery strategy in the Territory to sustain growth and target excellence
Establish strong relationships with Distributors
Provide leadership for the growth, development, and mentoring of the Field Service organization
Manage Field Service’s schedules and work priorities to ensure timely response to Customer requirements

Requirements

What you’ll need

Bachelor’s degree in engineering or physics
Minimum 5 years of management/leadership experience within the high technology service industry or 3+ years of experience managing Accuray Operations teams
Strong leadership/managerial skills
Must have excellent oral and written communication skills and be able to develop positive business relationships
Fluent reading, writing and speaking in local language(s) and English
Must be comfortable with extensive travel (up to 60% travel time)

Benefits

Comp & perks

Health insurance
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

engineeringphysicsmanagementleadership

Soft Skills

communicationrelationship buildingmentoringorganizational skills

Certifications

Bachelor's degree