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Technical Analyst – Licensing Advisor
Accurate Network Services Inc.Licensing Advisor managing client licensing audits and compliance for Accurate Network Services. Ensuring licensing environments are optimized while collaborating with Account Managers and Centralized Services.
Tech Stack
Tools & technologiesAzureCloud
About the role
Key responsibilities & impact- Own and execute recurring client licensing audits including monthly billable user reviews, M365 tenant audits, and invoice validation to ensure billing accuracy
- Identify discrepancies before invoicing and communicate findings clearly to clients and internal stakeholders
- Manage Accurate’s CSP portfolio including Azure, Microsoft 365, and legacy subscriptions; process orders, track usage, and reconcile records month over month
- Process all licensing add, remove, and change requests including user onboarding and offboarding, license reallocation, and shared mailbox conversions accurately and within agreed timelines
- Manage the full renewal lifecycle for software and hardware licenses including Adobe, Foxit, Bluebeam, Fortinet, and Meraki
- Actively identify opportunities for licensing upgrades, rightsizing, and cost optimization across client environments
- Maintain deep product expertise across licensing programs, platforms, and vendor offerings
- Follow and continuously improve licensing processes to ensure consistency, compliance, and scalability
Requirements
What you’ll need- 1+ years of experience in a Managed Service Provider environment, ideally in a licensing, procurement, or technical advisory role
- Solid understanding of Microsoft 365 licensing and a genuine interest in staying current with vendor programs and cloud platforms
- Highly detail-oriented; errors in licensing records or billing stand out to you, and you take pride in getting it right the first time
- Excellent communicator who can break down licensing complexity for clients, vendors, and internal teams at any level
- Organized and proactive; manage multiple open requests and audit cycles simultaneously without losing track of the details
- Previous experience with Sherweb, other CSP portals, or the full Microsoft 365 licensing portfolio is a strong asset
- Experience and comfortability with AI tools is considered a strong asset.
Benefits
Comp & perks- Competitive salaries
- Health and wellness benefits (including a health spending account)
- Fitness allowance
- Flexible hybrid work options
- Generous professional development allowance
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
licensing auditsinvoice validationuser onboardinglicense reallocationrenewal lifecycle managementcost optimizationbilling accuracydiscrepancy identificationproduct expertisecloud platforms
Soft Skills
detail-orientedexcellent communicationorganizational skillsproactiveability to manage multiple requestsproblem-solvingstakeholder communicationclient relationship managementadaptabilitytime management