Accurate Background

Accounts Payable

• Handle vendor correspondence via e-mail or phone.
• Respond promptly and professionally to internal and external inquiries regarding vendor invoices paid or unpaid.
• Maintain files and documentation in accordance with company policy and accepted accounting practices.
• Request new vendor accounts set-up and/or update of existing vendor records.
• Verify OCR accuracy of vendor invoices and forward for coding/approval.
• Handle daily court check requests.
• Prepare/maintain reporting (SSRS reconciliation, Duplicate report for cash projection).
• Assist with payments processing and supporting documentation.
• Record credit card transactions & reconcile monthly statements.
• Assist in month-end closing.
• Assist in providing supporting documents for audits.
• Work as a team player to achieve accounting goals and objectives.
• Perform other duties as required and assigned.

Accounts Payable Clerk

Security Engineer

• Plan, implement, manage, and maintain security systems like antimalware solutions, vulnerability management solutions, SIEM solutions, etc.
• Monitor and investigate security alerts from various sources and provide incident response.
• Identify potential weaknesses within the organization’s network and systems and recommend solutions.
• Take up security initiatives to improve the overall security posture of the organization.
• Providing RCAs for security incidents and documenting them.
• Collaborate with different teams and departments to address vulnerabilities and drive initiatives.
• Research and monitor emerging threats and vulnerabilities, understand current industry and technology trends and assess their impact on applications and the business.

Information Security Engineer

Account Manager

• Oversee client assignments and responsible for identifying resource needs and obtaining appropriate funding/approvals to achieve organizational performance goals.
• Responsible for selecting, developing, and deploying staff in the most effective manner to meet assigned objectives.
• Responsible for performance management, rewarding and recognizing employees, and providing on-going, regular performance feedback.
• Provide input in the assessment, development and execution of business and market segment plans, including forecast and target setting activities.
• Anticipate business, marketplace and competitor dynamics and develop/implement strategies to ensure growth and mitigate adverse risks.
• Collaborate on the development and execution of all strategic and tactical plans to achieve growth potential and optimal business partnership in each account.
• Continuously improve tools, technology, and processes to optimize effectiveness.
• Participate in the strategic planning and development of global account management strategies.
• Maintain performance standards for account management, habituating excellence in customer communication, proactive performance, and revenue renewal rate.
• Stay abreast of feature and functionality development with the company as well as industry trends.
• Serve as an escalation point of contact for all team clients while building and nurturing trusted, long-lasting relationships.
• Utilize customer feedback and performance data to drive both true and perceived customer value.
• Coach and develop Account Management team members to improve selling skills, product knowledge, negotiation, communication, and customer experience processes.
• Promote company’s quality standards and procedures and cultivate an environment of professionalism, teamwork, and integrity.
• Serve as a project stakeholder, and in support of, for the Account Management team as requested.
• Seek out and participate in internal and external programs that facilitate personal and professional growth.
• Use your outstanding communication skills to present and influence peers and decision makers from other functions to enhance processes, features, and functionalities to meet customer needs.
• Maintain knowledge of company policies and procedures to serve as an effective resource for staff.
• Additional responsibilities may be assigned as needed.

Director of Account Management

Account Executive

• Conduct regular performance reviews and maintain effective communication with clients, ensuring their needs are met and issues are resolved promptly.
• Act as the senior client contact, building strong relationships and fostering collaboration between client stakeholders and internal teams.
• Gather client feedback to measure satisfaction, identify opportunities for account growth, and deliver updates on performance and industry trends during client meetings.
• Deliver transparent and up-to-date reporting on account performance, risks, opportunities, and strategic initiatives, whilst ensuring all contractual and client reporting requirements are met.
• Monitor and analyse key metrics such as volume and revenue trends, collaborating with clients for forecasting and maintaining accurate records in CRM systems and internal trackers.
• Oversee workflow, resources, and financials to enhance efficiency, drive improvements, and support seamless service and project delivery.
• Promote best practices and process optimisation, ensuring successful service set-ups and rollouts for clients.
• Proactively collaborate with clients and internal stakeholders to resolve complaints, manage major issues, and oversee Service Improvement Plans to ensure swift and effective outcomes.
• Lead and develop a high-performing, adaptable team through coaching, mentoring, and effective communication, while managing all aspects of performance and development in line with company policy.
• Foster a culture of continuous improvement and ensure team alignment by identifying training needs, implementing development plans, and keeping the team informed via structured updates.
• Additional responsibilities may be assigned as needed.

Manager, Account Director

Administration

• Provide first-line support for candidates by monitoring the support inbox and taking incoming calls
• Identify issues, offer advice, seek solutions and proactively escalate complex challenges with timelines for resolution
• Provide system administration support to Client Relationship Managers and Implementation Coordinators, including creating new Candidate forms in the Candidate Portal and adjusting account configurations
• Use reports to quality check tasks completed by you and team-mates and maintain thorough understanding of system settings
• Work together with the implementations team to deliver ad-hoc projects and achieve strategic goals
• Identify trends and patterns from candidate interactions to improve systems and processes
• In-office (Brighton) required for first three months of training, then option for hybrid or fully remote work

Service Support Administrator

Product Designer

• Own end-to-end design: Work with Product Managers, engineers, and stakeholders to translate complex problems into clear, intuitive experiences across our client portal (enterprise customers) and candidate portal (consumer users).
• Champion user research: Conduct interviews, build prototypes, usability testing, and other research methods to ground designs in customer insights and data.
• Establish standards: Build and maintain a design system, create reusable patterns, and define best practices that scale across teams.
• Shape process: Partner with Product and Engineering to integrate UX into our product development lifecycle (move from reactive screen design to proactive, strategic design involvement.)
• Lead and mentor: Provide guidance to a junior UX/UI designer, helping grow their skills while modeling best practices.

Lead UX/UI Designer

• Own end-to-end design: Work with Product Managers, engineers, and stakholders to translate complex problems into clear, intuitive experiences across our client portal (enterprise customers) and candidate portal (consumer users).
• Champion user research: Conduct interviews, build prototypes, usability testing, and other research methods to ground designs in customer insights and data.
• Establish standards: Build and maintain a design system, create reusable patterns, and define best practices that scale across teams.
• Shape process: Partner with Product and Engineering to integrate UX into our product development lifecycle (move from reactive screen design to proactive, strategic design involvement.)
• Lead and mentor: Provide guidance to a junior UX/UI designer, helping grow their skills while modeling best practices.
• Collaborate closely with product and engineering leaders and contribute strategically to establish UX as a core competency at Accurate.

• Own end-to-end design: Work with Product Managers, engineers, and stakeholders to translate complex problems into clear, intuitive experiences across our client portal (enterprise customers) and candidate portal (consumer users).
• Champion user research: Conduct interviews, build prototypes, usability testing, and other research methods to ground designs in customer insights and data.
• Establish standards: Build and maintain a design system, create reusable patterns, and define best practices that scale across teams.
• Shape process: Partner with Product and Engineering to integrate UX into our product development lifecycle (move from reactive screen design to proactive, strategic design involvement.)
• Lead and mentor: Provide guidance to a junior UX/UI designer, helping grow their skills while modeling best practices.
• Collaborate closely with product and engineering leaders to define and maintain UX standards across the organization.

• Manage and provide leadership to a team of security engineers, including hiring, training and performance management
• Collaborate with Development and DevOps engineers to evaluate and operationalize security tools integrated in development environments
• Collaborate with product managers, scrum masters, and application development to identify and inject security requirements into Acceptance Criteria of epics/stories
• Provide subject matter expertise on secure coding practices relating to the SDLC and assist in building and rolling out guidelines and standards
• Conduct code scanning including SAST, SCA, SCS, IaC scanning, DAST and perform manual source code reviews for high-risk components
• Research and monitor emerging threats and vulnerabilities, assess impact to applications and the business
• Drive risk management and security compliance within the AppSec environment
• Participate in a review board to address false positives and provide application security governance
• Create documentation for application security metrics, policies, procedures, standards, guidelines and training
• Report to the Director of Global Security and support application security oversight across the organization

Accounts Payable Clerk

Information Security Engineer

Director of Account Management

Manager, Account Director

Service Support Administrator

Lead UX/UI Designer

Lead UX/UI Designer

Lead UX/UI Designer

Application Security Lead