Accredited Labs

Analyst

• System Administration: Perform day-to-day administrative tasks in IndySoft — managing user accounts, roles and permissions, and other routine configuration changes. Assist with system updates and upgrades and help keep configurations consistent across sites.
• Configuration & Setup: Configure templates, lists, events, and workflows within IndySoft. Set up and maintain equipment profiles, procedures, and reporting layouts (PrintBuilder / LayoutBuilder).
• Data Migration & Site Integration: Assist with extracting, transforming, and loading data when integrating new locations onto our standard IndySoft configuration, helping ensure a smooth and accurate transition.
• Data Quality & Hygiene: Run queries and reports to identify and clean up duplicate, missing, or inconsistent data. Support data validation, mapping, and cleanup efforts during system changes and the onboarding of newly acquired labs.
• Integrations & Data Flow: Help implement, monitor, and maintain integrations between IndySoft and our other business applications (such as NetSuite and Salesforce) using APIs and integration tools. Troubleshoot failed syncs, investigate data mismatches, and help keep records aligned across systems.
• User Support & Documentation: Provide front-line support to users for IndySoft questions and issues, escalating complex problems as needed. Develop and maintain clear documentation, how-to guides, and training materials to improve adoption and proficiency.
• Continuous Improvement: Identify inefficiencies in how IndySoft and connected systems are configured and used, and recommend enhancements, customizations, or automation to improve accuracy and productivity.

IndySoft Analyst