Business Solutions Analyst
Accra
full-time
Posted on:
Location Type: Hybrid
Location: Minnetonka • Minnesota • United States
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Salary
💰 $80,000 - $94,000 per year
About the role
- Collaborate with business teams to design effective, sustainable business and system solutions.
- Lead requirements gathering, documentation (BRDs, functional requirements, user stories), validation, and testing.
- Facilitate workshops, interviews, and discovery sessions with SMEs.
- Serve as subject matter expert on enterprise applications and oversee upgrades, feature rollouts, and training.
- Analyze workflows, identify gaps, and recommend automation or process improvements.
- Create end-user training, process documentation, and reports that communicate insights clearly.
- Manage vendor relationships and ensure timely communication and support.
- Support project management activities, including timelines, milestones, and reporting.
Requirements
- 4-year bachelor’s degree and 10+ years of work experience in business operations coupled with experience in maintaining, supporting, and improving enterprise applications.
- Experience in home care or social services industry preferred.
- Ability to lead through influence and navigate complex organizations.
- Demonstrated interpersonal skills with exceptional organizational, critical thinking, proactive problem solving, and communication capabilities
- Excellent analytical skills, with the ability to interpret complex data and offer actionable insights.
- Experience with data modeling, data analysis, and creating visualizations using tools such as Power BI
- Strong organizational skills and attention to detail, with the capacity to manage multiple projects simultaneously.
- Skilled in advanced project management and workflow analysis, as well as using project management, workflow automation, and process visualization tools
- Knowledge and proficiency in applying process improvement methodologies.
- Organize, prioritize and maintain a high standard of professional courtesy, flexibility, confidentiality, and discretion.
- Must pass a background study with the Minnesota Department of Human Services.
- Must be able to work independently, manage multiple projects efficiently, and meet deadlines.
- Must have excellent professional, ethical and confidential behavior and skills at all times.
Benefits
- Work/Life Flexibility
- Professional Development Opportunities.
- Generous Paid Time Off options
- Free Mental Health/Wellbeing Program
- Health, Dental, and Vision Insurance for full time employees
- HSA + FSA for full time employees
- Retirement Plan with employer match
- Company Paid Disability & Life Insurance for full time employees
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
requirements gatheringdocumentationdata modelingdata analysisprocess improvementworkflow analysisproject managementautomationcreating visualizationscritical thinking
Soft Skills
interpersonal skillsorganizational skillsproactive problem solvingcommunication capabilitiesattention to detailability to lead through influenceflexibilityconfidentialitydiscretionindependence