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Founder Associate – Product & User Research
AccountableJoin Accountable as a Founder’s Associate focusing on Product & User Research, enhancing the experience of German freelancers using the app. Collaborate directly with the Co-Founder and CPO in a hybrid model.
About the role
Key responsibilities & impact- You talk with users, listen closely, identify patterns, bring structure to complex topics, and help the product team solve the right problems
- You conduct interviews with users, tax advisors, and other relevant target groups in Germany
- You identify pain points, misunderstandings, and untapped opportunities across the user journey
- You structure qualitative and quantitative insights so they are directly usable by Product, Design, and Engineering
- You formulate clear problem statements and help prioritize opportunities and improvements
- You work closely with our CPO and Product Owners on UX, clarity, and local relevance for the German market
- You bring order to complex tax and product-related issues and translate them into clear requirements
- You additionally support surveys, analyses, testing, and operational discovery processes as needed
Requirements
What you’ll need- You have a strong interest in high-quality software products and in building them truly user-centered
- You are excited by using technology to simplify the lives of 4 million self-employed people in Germany
- You have a strong academic background or initial relevant practical experience in a demanding environment
- German is your native language and you are proficient in English
- You enjoy speaking with users and are skilled at listening, probing, and reading between the lines
- You work in a structured, independent way with high standards of quality
- You can quickly understand complex logic and document it clearly
- You are detail-oriented, pragmatic, and not afraid to dive deep into product and business logic
- You have strong drive for self-development and are willing to roll up your sleeves
Benefits
Comp & perks- Direct collaboration with the founders, especially our Co-Founder & CPO
- Learn firsthand from experienced serial entrepreneurs how to scale a company
- Significant responsibility and visibility
- Deep insight into Product Discovery, User Research, and prioritization in a real startup environment
- The opportunity to help shape a product that concretely makes the lives of self-employed people easier
ATS Keywords
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Soft Skills
user-centered designlistening skillsproblem-solvingstructured thinkingdetail-orientedpragmatic approachcommunication skillsself-developmentindependent workanalytical skills