Case Management Manager

Accord

Manager of Case Management leading a team of case managers in supporting individuals with disabilities at Accord. Ensuring quality service delivery while fostering employee retention and community relations.

Posted 5/16/2026full-timeSaint Paul • Minnesota • 🇺🇸 United StatesJuniorMid-Level💰 $60,000 - $67,000 per yearWebsite

About the role

Key responsibilities & impact

Oversee case managers working with program participants, setting standards, monitoring performance, and tracking progress toward stated goals.
Coach and develop case managers in creating and achieving goals and position benchmarks.
Develop and implement productivity strategies and team improvements.
Create and maintain retention and engagement systems to address direct report concerns.
Serve as subject matter expert to case managers, ensuring high-quality, compliant service delivery.
Hire, review, and terminate direct reports according to established standards.
Plan, coordinate, and lead team meetings with attention to engagement.
Bill for and document services in a timely manner, following best practice timeframes and techniques, and ensure accuracy of billing for direct reports.
Manage budget and expenses and adhere to staffing and spending expectations.

Requirements

What you’ll need

Bachelor’s Degree in Social Work, Human Services, Psychology, or related field.
Social Workers must be licensed in Minnesota.
Two or more years supervisory/leadership experience.
Two or more years of waivered case management experience.
Proficiency in Microsoft, Google, and care-related platforms.

Benefits

Comp & perks

healthcare
dental
vision
optional coverages
403b with employer match
Employer-paid basic life
Short-Term disability
Long-Term disability
PTO
8 paid holidays
paid volunteer time
employee wellness program
$2500 annual tuition assistance
mileage reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

case managementbudget managementbilling accuracyproductivity strategiesperformance monitoringgoal settingservice delivery complianceteam improvement

Soft Skills

coachingleadershipcommunicationengagementorganizational skills

Certifications

Bachelor’s Degree in Social WorkBachelor’s Degree in Human ServicesBachelor’s Degree in PsychologyMinnesota Social Work License