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About the role
Key responsibilities & impact- Conduct thorough, person-centred seating and postural assessments in community settings, homes, hospitals, therapy centres, and care facilities.
- Identify clinical needs related to posture, pressure management, function, and safety.
- Recommend appropriate seating solutions in line with best practice and product capabilities.
- Produce clear, accurate, and timely assessment notes, reports and quotes.
- Demonstrate the full Accora seating range and discuss clinical benefits, features, and available accessories.
- Work collaboratively with therapists, caregivers, and families to configure and prescribe seating that meets individual clinical requirements.
- Promote awareness of the wider Accora product portfolio during all visits and professional interactions.
- Participate in regular OT supervision sessions to support clinical development and reflective practice.
- Seek OT guidance for complex cases and ensure assessment practices align with clinical standards and safeguarding expectations.
- Work closely with internal OTs to continually improve assessment methodology and outcome quality.
- Attend all required internal training sessions to build knowledge in clinical prescription of seating, posture management, pressure care principles and risk factors, complex case handling.
- Actively participate in ongoing workshops, and practical skill development.
- Build strong relationships with clinicians, partners, community teams, and service providers.
- Provide guidance, coaching, and informal training to external professionals on seating, posture, and pressure care when appropriate.
- Support the delivery of Accora training sessions, events, and product education days.
- Work with customer care team, managing and optimizing a diary of assessments, revisits, demonstrations, and training sessions. Assisting with deliveries and call outs as required.
- Maintain equipment, demo chairs, and vehicles to required standards.
- Provide ongoing feedback to the team regarding product performance, service user needs, and market trends.
- Contribute to team targets and support the overall Accora growth strategy.
- Maintain personal and professional development to meet the changing demands of the job and participate in appropriate training activities.
- Undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job.
- Undertake health and safety duties commensurate with the post and as detailed in the Company’s Health and Safety Policy.
- Act as an ambassador of the Company and promote the company brand, always displaying a positive image to customers and members of the public.
- Live and breathe our core values – insight, determination and integrity; deliver to our mission statement and promote the Company’s long-term vision.
- Adhere to relevant quality and regulatory requirements at all times.
Requirements
What you’ll need- Qualification to A-level standard or equivalent
- Relevant product and industry knowledge
- Experience in a seating, clinical equipment, mobility, or assistive technology environment (preferred).
- Experience as an OT or physio would be an advantage.
- Strong understanding of posture, positioning, and pressure care principles (training provided).
- Confident communicator able to liaise effectively with clinicians, clients, and families.
- Ability to manage a field-based role, plan routes, and prioritise workload.
- Empathetic, professional, and person-centred approach to client needs.
- Strong communication (oral and written) and numeracy skills
- Effective and confident telephone skills, with an excellent level of English
- Ability to work effectively both individually and in a team
- Ability to flourish in a competitive environment
- Good ICT skills
- Attention to detail, with good planning and organisational skills
- Drive and enthusiasm
- The potential to grow and develop in line with the business
- High degree of self-motivation and ambition
- Ability to influence and engage with colleagues, peers, key customers and prospects
- Positive, confident and determined approach
- Continuous improvement mindset
- Full driving licence
Benefits
Comp & perks- Company Van, Phone & Laptop provided
- Annual leave: 25 days per year and public holidays
- Private medical healthcare cover
- Training and development opportunities
- Competitive base salary + uncapped bonus structure
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
seating assessmentspostural assessmentspressure managementclinical prescriptionassessment methodologyrisk factorscomplex case handlingproduct knowledgenumeracy skillsICT skills
Soft Skills
confident communicatorempathetic approachplanning skillsorganizational skillsself-motivationinfluencing skillsteamworkattention to detaildrivedetermination
Certifications
A-level qualificationOT qualificationphysio qualificationrelevant industry certifications