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Accompany Health

Community Health Advocate

Accompany Health

Health Advocate ensuring continuity of care for patients with complex needs at Accompany Health. Supporting in-home and virtual visits, capturing vitals, and managing social needs.

Posted 7/30/2026full-timeDetroit • Missouri • 🇺🇸 United StatesJuniorMid-Level💰 $27 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient care coordination, utilizing digital and AI-assisted tools for effective communication and documentation. Proficient in managing complex patient needs and navigating technology to enhance care delivery.

Highest-signal resume keywords
Direct Patient Care ExperienceEHR DocumentationMedical Assistant CertificationAI-Powered Technology ExperienceBilingual Fluency in Spanish or Arabic

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Vital Signs MeasurementClinical ObservationInfection ControlMedication ManagementAppointment SchedulingHome Health Services CoordinationResource NavigationDigital Health ApplicationsEmergency ManagementPatient Self-Management Coaching
Soft Skills
Interpersonal SkillsCommunication SkillsRapport BuildingTrust EstablishmentAdaptability
Tools & Technologies
Connected DevicesVideo PlatformsDigital ToolsAI-Assisted ToolsSmart Devices
Certifications & Qualifications
Medical Assistant CertificationCommunity Health Worker Certification
Industry Keywords
Home-Based CareFloat Pool SettingValue-Based CareVirtual Primary CareHealthcare Setting

About the role

Key responsibilities & impact
  • Act as a flexible resource to cover the most critical parts of the business, completing in-home and virtual visits by being available when assigned team members are out of office or unavailable
  • Independently capture vitals using connected devices and digital tools, track changes in condition, observe the home environment, and communicate early warning signs to the care team
  • Identify, document, and aggressively follow up on critical social needs (e.g., food insecurity, housing instability, transportation issues, safety concerns) to ensure continuity in resource navigation and benefits assistance
  • Support essential care coordination needs, including patient accountability with medication changes, follow-up on referrals, appointment scheduling, testing, and home health services
  • Set up, support, virtually troubleshoot, and conduct virtual visits with primary care or behavioral health clinicians, confidently navigating video platforms and connected devices to ensure smooth technology use for both patients and clinicians
  • Review and quickly understand patient care plans—often with the help of our digital and AI-assisted tools—to effectively coach patients and hold them accountable to self-management goals during coverage periods
  • Maintain highly accurate EHR documentation, leveraging available digital and AI-supported workflows to ensure seamless handoffs and consistent updates back to the primary care team after float coverage

Requirements

What you’ll need
  • Experience in a direct patient care, home-based role, or float pool setting such as Medical Assistant, Health Coach, Community Health Worker, EMT or similar
  • Strong interpersonal and communication skills, with a unique ability to quickly build rapport and trust with patients you are meeting for the first time
  • Comfortable in managing emergency situations, as they arise, to ensure the safety and health of medically and socially complex adults
  • Competence in basic clinical tasks (vital signs, observation, infection control) and technology (smart devices, video platforms, EHR documentation), with the ability to learn and adopt new systems quickly
  • Valid unrestricted driver's license and access to an insured vehicle for daily use. The assigned geographic area may include locations requiring variable drive times
  • Medical Assistant (CMA) or Community Health Worker (CHW) certification, or 2+ years experience in a healthcare setting (preferred)
  • Experience with value-based care, home-based care, or virtual primary care models (preferred)
  • Experience using AI-powered or AI-assisted technology (e.g., AI scribes, documentation tools, clinical decision-support tools, or other digital health applications) in a professional setting (preferred)
  • Bilingual or multilingual fluency in Spanish or Arabic is a strong plus; additional fluency in other commonly spoken U.S. languages are also a plus

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Paid time off