Collections

• Providing customer service regarding collection issues
• Process customer refunds
• Process and review account adjustments
• Resolve client discrepancies and short payments
• Responsible for monitoring and maintaining assigned accounts
• Customer calls, account adjustments, small balance write off
• Build and maintain working relationships with Customers, Dealers, other Canon entities, and associates
• Resolve customer delinquency to ensure resolution prior to 90 days
• Accountable for reducing delinquency for assigned accounts
• Update core systems with case management while updating and maintaining both the contact and virtual account database

Collections Representative I

Senior Compliance Business Oversight Manager – Collections

Visual Merchandising Lead – Core Collections, Promotional Activations

Collections Representative

Collections Representative I