Mobile Field Service Technician
Terex Corporation
Field Service Technician II
accessiBe
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, Colorado • 🇺🇸 United States
Visit company websiteSalary
💰 $22 - $31 per hour
Job Level
Junior
About the role
- Diagnose basic mechanical, software, network, and system failures using established procedures
- Service and repair designated equipment to Canon standards and specifications
- Maintain working knowledge and aptitude of multiple product groups, including troubleshooting and diagnostics
- Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance
- Properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned
- Provide direction to less experienced technicians
- Provide solutions for escalated technical and/or customer service-related problem areas for any territory requested
Requirements
- HS Diploma, GED, or equivalent experience required
- 1 to 2 years of related experience
- Basic understanding of internet environments
- Ability to complete the 120-day introductory period and the PDIF new-hire class
- Ability to travel (valid driver's license and acceptable driving record necessary)
- Capability to work in a 24/7 environment, performing shift work and on-call rotations
- Required to take necessary steps to obtain security and/or other clearances required by customers
- Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling)
- Customer-facing role; compliance with customer policies and protocols (may include COVID-19 vaccination and other measures)
- Legally authorized to work in the United States; company will not pursue or support visa sponsorship; must reside in the United States at time of hire
Benefits
- transportation allowance
- medical, dental, vision
- 401(k) Savings Plan
- discretionary profit sharing
- discretionary success sharing
- educational assistance
- recognition programs
- vacation
- employee referral bonus
- employee discounts
- “Dress for Your Day” attire program
- Volunteer opportunities
- Canon welcome kit and official merch (swag)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
diagnosticstroubleshootingmechanical repairsoftware repairnetwork repairsystem repairField Service ReportsExpense Reportscustomer servicetechnical solutions
Soft skills
customer-facingcommunicationleadershipproblem-solvingresponsivenessefficiencyteamworkadaptabilityattention to detailtime management
Certifications
HS DiplomaGEDvalid driver's licensesecurity clearance
