Salary
💰 $76,150 - $114,040 per year
Tech Stack
AssemblyLinuxSQLUnix
About the role
- Provide customer support and process solutions for the optimization and utilization of Canon products at the customer’s location
- Optimize and track both semiconductor lithography process and equipment in the field
- Respond to issues in the field regarding equipment or customer processes and communicate with domestic and international design teams for successful resolution
- Analyze data, identify causes and provide solutions with other application engineers as well as the field service team
- Discuss and negotiate with customers about semiconductor product specifications and testing implementation and methods
- Work with customers to improve products performance using analytical and problem solving skills
- Work at various customer sites to support the integration and continuous operation of our semiconductor equipment
- Travel to customer sites (domestic and international) and perform on-site duties
- Lift and handle equipment and perform physical tasks as required
Requirements
- Bachelor’s degree in an engineering discipline required plus 3-5 years of related experience or a Master’s degree in the field
- Bilingual communication skills (Japanese/English) are a plus
- Experience with semiconductor processes especially lithography systems
- Experience with related semiconductor equipment such as SEM’s or metrology systems
- Solid understanding in data structures and data analysis
- Strong problem-solving experiences and skills
- Strong knowledge of Microsoft Excel, PowerPoint, Word
- Overnight travel required; requires up to 75% overnight travel
- A valid driver's license and acceptable driving record is necessary
- Knowledge of semiconductor automation system in SEMI SECS/GEM a plus
- Computer Linux, UNIX and scripting languages such as SQL a plus
- Japanese speaking/reading a plus
- Microsoft Applications (PowerPoint, Word, Basic Excel) and any other Database knowledge skills a plus
- Requires ability to lift up to 50 pounds individually and for lifting over 50 pounds assistance may be available
- Substantial amount of standing, walking, typing, grasping, talking and hearing
- Some amount of driving required, sometime for multiple hours at a time
- Occasionally kneeling, crouching, stooping, reaching, pushing, pulling and climbing stairs
- The worker is required to have close visual acuity with or without corrective lenses
- Working in lab may require wearing gloves, safety glasses
- Must be legally authorized to work in the United States; Company will not pursue or support visa sponsorship
- All applicants must reside in the United States at the time of hire