accessiBe

Training Specialist

accessiBe

full-time

Posted on:

Origin:  • 🇺🇸 United States • Virginia

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Job Level

JuniorMid-Level

About the role

  • Create engaging eLearning, instructor-led, and blended learning content focused on product knowledge, policies/procedures, and customer service excellence
  • Work closely with subject matter experts to translate complex information into clear, learner-friendly instructional materials
  • Develop online competency-based assessments to measure learning outcomes and training effectiveness
  • Partner with product teams to deliver timely and relevant training for new features, tools, and systems
  • Regularly update training materials to ensure alignment with operational needs and business changes
  • Facilitate or co-facilitate training sessions, gather feedback, and refine content to improve learner engagement and retention
  • Create SCORM-compliant materials compatible with Learning Management Systems
  • Continuously enhance instructional materials, design skills, and apply best practices to ensure effectiveness and relevance
  • Assist with other duties as assigned to ensure the success of training initiatives

Requirements

  • Associate’s degree (Instructional Design, Education, Learning & Development, or related field is a plus)
  • 2–4 years of related experience in training development, instructional design, or a similar field
  • Experience working with Learning Management Systems (LMS) and SCORM familiarity is a plus
  • Strong project management, collaboration, and interpersonal skills
  • Ability to think creatively and adapt in a fast-paced, evolving environment
  • Excellent written and verbal communication skills
  • Exceptional attention to detail and strong organizational abilities