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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business development and account management within the hospitality sector, with a strong focus on relationship building, strategic partnerships, and sales performance. Proven ability to lead teams, mentor colleagues, and drive successful client engagements through effective communication and negotiation.
Highest-signal resume keywords
Business DevelopmentAccount ManagementSalesforce CRMStrategic ProspectingRelationship Building
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business DevelopmentAccount ManagementSales Performance TrackingPipeline ManagementNegotiation Skills
Soft Skills
Communication SkillsPresentation SkillsCollaborative LeadershipMentoringNetworking
Tools & Technologies
Salesforce
Industry Keywords
HospitalityDestination ManagementMeetings & EventsLuxury TravelStrategic Partnerships
About the role
Key responsibilities & impact- Develop and strengthen strategic partnerships with key hotels, securing preferred and exclusive agreements that generate long-term business.
- Build and grow your own portfolio of client relationships through prospecting, referrals, and national opportunities.
- Lead business development efforts within your market by driving self-generated opportunities, hotel-generated leads, and Inner Office Referrals (IORs).
- Serve as the primary relationship owner for your market's top hotel partners through regular meetings, networking events, and strategic outreach.
- Collaborate closely with Creative and Events teams to ensure an exceptional client experience from proposal through execution.
- Support winning sales strategies on complex opportunities and major client accounts.
- Track pipeline health, sales performance, and key metrics through Salesforce, using data to guide business decisions.
- Recruit, mentor, and support Business Development team members while fostering a collaborative, high-performing sales culture.
- Represent Access throughout your local market, strengthening our brand and expanding strategic partnerships.
Requirements
What you’ll need- 7+ years of business development, sales, or account management experience within hospitality, destination management, meetings & events, or luxury travel.
- A proven ability to generate new business through strategic prospecting and relationship building.
- Established relationships with hotels, venues, CVBs, or hospitality partners within your market.
- Experience managing complex client relationships and closing high-value opportunities.
- Strong presentation, communication, and negotiation skills.
- Experience using Salesforce or another CRM to manage pipelines and forecast business.
- A collaborative leadership style with a passion for mentoring others and contributing to team success.
- The flexibility to travel regularly throughout your market.
Benefits
Comp & perks- Certified as a Great Place to Work – 3 years in a row and counting!
- 50+ years in the industry!
- Women-owned and women-led
- Fun, creative, and supportive culture
- Focus on recognition and employee value – including annual and quarterly awards
- Paid day off to serve your local community
- Annual all-company retreat to connect, learn, and have fun together
- Annual qualifier-based incentive trip for top performers (certain departments eligible)
- Regional team outings
- Monthly companywide meetings to connect, learn, and celebrate wins
- Highly competitive total compensation, including strong base salary and quarterly bonuses
- Very strong performance-based quarterly commission plans
- 401k with company match (eligible after 1 year – up to 4% of salary matched, vested immediately
- Monthly cell phone stipend
- Work from home opportunities and flexibility (including full home office setup)
- Flexible schedule opportunities
- Generous PTO
- Sick days
- 9 full holidays
- 5 half days off prior to holidays to unplug early
- 2 floating holidays off to be used on holidays of your choice
- ½ day Fridays in July & August (based on achievement of goals)
- Extensive menu of health plans to choose from
- Paid parental leave
- Pet insurance program
- Employee Assistance Plan (EAP)
- Mentorship program
- “Masterclasses” in industry/department-specific topics
- State-of-the-art technology platforms and tools – including training
- Annual and monthly meeting content that focuses on professional development