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About the role
Key responsibilities & impact- Provide operational solutions to our clients, always looking for improvements and efficiencies.
- Manage all vendors required for a program.
- Own the Statement of Work, any additional deposit requests, and final invoicing.
- Manage assigned Event Staff during the event and proactively prepare staff prior to an event to ensure consistent communication and operational excellence.
- Upsell services that would improve the client experience.
- Own the budget with a goal of obtaining gross profit goals.
- Connect with hotel conference service managers and onsite staff to ensure a seamless partnership for the client between DMC and Hotel
- Salesforce database management regarding ASO’s and Vendor information, in addition to working with procurement to confirm vendors are vetted and approved.
- Ensure that KPI’s and Key Results are measured and met
Requirements
What you’ll need- 2 – 5 years experience managing multiple clients and programs.
- Demonstrated success in planning and executing events.
- Self-motivated, customer-focused, and team-oriented
- Strong organization and time management skills.
Benefits
Comp & perks- Certified as a Great Place to Work – 3 years in a row and counting!
- 50+ years in the industry!
- Women-owned and women-led
- Fun, creative, and supportive culture
- Focus on recognition and employee value – including annual and quarterly awards
- Paid day off to serve your local community
- Annual all-company retreat to connect, learn, and have fun together
- Annual qualifier-based incentive trip for top performers (certain departments eligible)
- Regional team outings
- Monthly companywide meetings to connect, learn, and celebrate wins
- Highly competitive total compensation, including strong base salary and quarterly bonuses
- Very strong performance-based quarterly commission plans
- 401k with company match (eligible after 1 year – up to 4% of salary matched, vested immediately
- Monthly cell phone stipend
- Work from home opportunities and flexibility (including full home office setup)
- Flexible schedule opportunities
- Generous PTO
- Sick days
- 9 full holidays
- 5 half days off prior to holidays to unplug early
- 2 floating holidays off to be used on holidays of your choice
- ½ day Fridays in July & August (based on achievement of goals)
- Extensive menu of health plans to choose from
- Paid parental leave
- Pet insurance program
- Employee Assistance Plan (EAP)
- Mentorship program
- “Masterclasses” in industry/department-specific topics
- State-of-the-art technology platforms and tools – including training
- Annual and monthly meeting content that focuses on professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
budget managementvendor managementevent planningoperational solutionsKPI measurementinvoicingstatement of work
Soft Skills
self-motivatedcustomer-focusedteam-orientedstrong organization skillstime managementcommunication
