Access

HR Business Partner

Access

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Serve as the primary partner to Directors for employee relations matters, including performance concerns, conflict resolution, investigations, and terminations
  • Provide clear, practical guidance to Directors on handling sensitive employee situations with consistency, fairness, and compliance
  • Lead and document investigations as needed, ensuring timely, thoughtful, and legally sound outcomes
  • Identify patterns or trends in employee relations and proactively recommend solutions
  • Partner with leaders to strengthen performance management practices, including goal setting and clear expectations
  • Coach Directors on addressing underperformance, delivering clear feedback, and making effective people decisions
  • Support performance calibration processes to ensure consistency and fairness across teams
  • Help evolve performance frameworks, tools, and processes to support a high-performance culture
  • Act as a trusted advisor to leaders, helping them navigate team dynamics and difficult leadership decisions
  • Coach Directors on effective communication, empathetic straight talk, and employee development
  • Monitor team health, engagement, retention trends, and employee feedback (including surveys and pulse checks); proactively identify risks, patterns, and opportunities
  • Analyze survey results and feedback to drive targeted improvements, enhance employee experience and support our ongoing Great Place to Work certification
  • Be an advocate for team members, ensuring that their voices are heard and concerns are addressed quickly and effectively
  • Support change management efforts, ensuring teams are aligned, informed, and effectively supported through change
  • Facilitate team interventions, feedback sessions, or alignment workshops as needed
  • Partner with the Talent & Culture Team to ensure alignment across hiring, onboarding, performance, and development
  • Support the rollout and adoption of Talent & Culture programs (e.g., performance cycles, engagement initiatives, leadership tools)
  • Ensure consistent application of policies, practices, and expectations across teams
  • Ensure employee relations practices align with company policies and employment laws
  • Partner with the Talent Operations Generalist on complex or high-risk situations
  • Maintain thorough documentation and ensure consistency in decision-making

Requirements

  • 5+ years of experience in HR, People Operations, or HR Business Partner roles
  • Strong experience in employee relations, performance management, and Director coaching
  • Working knowledge of employment laws and best practices (multi-state experience preferred)
  • Proven ability to influence and coach leaders at multiple levels of the organization
  • Strong judgment and ability to navigate complex, sensitive situations with discretion
  • Excellent communication and relationship-building skills
  • Comfortable operating in a fast-paced, evolving environment with a high degree of autonomy
Benefits
  • Highly competitive total compensation, including strong base salary and bonus
  • Very strong performance-based quarterly commission plans
  • 401k with company match (eligible after 1 year – up to 4% of salary matched, vested immediately
  • Monthly cell phone stipend
  • Paid day off to serve your local community
  • Annual all-company retreat to connect, learn, and have fun together
  • Annual qualifier-based incentive trip for top performers (certain departments eligible)
  • Regional team outings
  • Monthly companywide meetings to connect, learn, and celebrate wins
  • Generous PTO
  • Sick days
  • 9 full holidays
  • 5 half days off prior to holidays to unplug early
  • 2 floating holidays off to be used on holidays of your choice
  • ½ day Fridays in July & August (based on achievement of goals)
  • Extensive menu of health plans to choose from
  • Paid parental leave
  • Pet insurance program
  • Employee Assistance Plan (EAP)
  • Mentorship program
  • “Masterclasses” in industry/department-specific topics
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
employee relationsperformance managementconflict resolutioninvestigationsperformance calibrationchange managementdocumentationfeedback analysisgoal settingcompliance
Soft Skills
coachingcommunicationrelationship-buildinginfluencejudgmentdiscretionempathyproblem-solvingteam dynamicsadaptability