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Access TeleCare

Clinician Liaison – Overnight, Full Time

Access TeleCare

Clinician Liaison supporting telehealth clinicians at Access TeleCare in a remote overnight role. Building relationships and ensuring clinician success in a fast-paced telehealth environment.

Posted 7/7/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Act as the main point of contact for clinicians, building trusted relationships and responding promptly to clinician needs while engaging internal resources as needed
  • Serve as the primary point of contact and coordinator for newly onboarding clinicians by managing internal requirements across departments and client needs
  • Host clinician welcome calls
  • Ensure clinicians are set up in internal systems
  • Coordinate with internal credentialing, licensing, and privileging (CLP) teams
  • Ensure clinicians are properly trained and educated on all systems and processes required to perform their work
  • Maintain critical clinician information including privileging profiles, work status, contract type, Pod assignment, demographics, and expiration tracking for CLP, EMR access, DEA/CDS, and other requirements
  • Maintain information needed to support clinicians while on shift, including EMR access and client-specific workflows
  • Proactively communicate upcoming changes such as new sites, workflows, announcements, and policies
  • Support clinicians with technical needs including EMR access, cart technology, and internal software while ensuring issue resolution
  • Monitor clinician compliance related to signed orders, consult notes, and required documentation
  • Distribute clinician dashboards, roadmaps, and reports as required
  • Organize and facilitate meetings, prepare meeting materials and minutes, and track action items
  • Support go-lives at new sites
  • Manage clinician offboarding processes
  • Perform other duties as assigned

Requirements

What you’ll need
  • High school diploma or GED required
  • Associate’s or Bachelor’s degree preferred; relevant professional experience may be considered in lieu of a degree
  • At least 2 years of healthcare experience required
  • Excellent computer skills and proficiency with Microsoft Office programs
  • Strong communication and interpersonal skills
  • Highly organized with exceptional attention to detail and time management skills
  • Ability to work independently while collaborating effectively with a team
  • Ability to build and maintain strong professional relationships
  • Flexible, responsive, and adaptable
  • Ability to thrive in a high-growth, fast-paced, 100% remote environment
  • Ability to remain in a stationary position 50% of the time
  • Ability to work a consistent Overnight Schedule (6:00 PM–2:00 AM CST)
  • Must be able to work weekend on-call rotation schedule.

Benefits

Comp & perks
  • 100% Remote Work
  • Health Insurance (Medical, Dental, Vision)
  • Comprehensive benefits including health, dental, vision, life, and 401(k)
  • Paid Time Off, Sick Leave, and wellness days — because we value both performance and balance
  • Culture of ownership, transparency, and results where the best ideas rise
  • Opportunity to directly impact patient access nationwide

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Healthcare ExperienceClinician OnboardingEMR Access ManagementDocumentation ComplianceTechnical Support
Soft Skills
Strong CommunicationInterpersonal SkillsAttention to DetailTime ManagementAdaptability