Access TeleCare

Director of Clinical Operations – Behavioral Health

Access TeleCare

full-time

Posted on:

Location Type: Remote

Location: Remote • Texas • 🇺🇸 United States

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Job Level

Lead

About the role

  • Own service-line operations – lead all aspects of clinician onboarding, staffing, and readiness for new program launches
  • Build scalable systems and processes that ensure accuracy, efficiency, and consistent delivery across all sites of care
  • Use data as a leadership tool – create and own metrics, dashboards, and KPIs that guide decisions and measure success
  • Drive operational improvement – identify opportunities to streamline workflows and enhance provider and client experience
  • Collaborate cross-functionally with Legal, Payroll, CLPE, Recruiting, and Technology to ensure operational alignment
  • Lead and develop a team that embodies accountability, precision, and service excellence
  • Communicate with clarity and confidence, managing complex conversations and setting direction across stakeholders
  • Influence business growth through insight-driven decision making and hands-on leadership

Requirements

  • Bachelor’s degree in healthcare administration, business, or related field
  • 5+ years of experience in consulting, healthcare operations, or multi-site clinical management
  • Proven ownership mindset – you see beyond tasks to business outcomes and take responsibility for results
  • Exceptional Excel and quantitative skills, with a knack for turning data into strategy
  • Demonstrated success in leading cross-functional teams through growth, change, and operational complexity
  • Strong executive communication skills, able to lead discussions with clinicians, clients, and senior leaders
  • A passion for solving complex operational problems in a mission-driven healthcare organization
  • Comfort working in a high-growth, high-accountability, remote environment
Benefits
  • Strong total compensation, with base salary and performance incentives tied to measurable results
  • 100% Remote work with national impact and executive visibility
  • Comprehensive health, dental, vision, life, and 401(k) benefits
  • Flexible vacation and wellness days – we value high performance and balanced living
  • A chance to lead a core business line at the forefront of healthcare innovation
  • A culture of ownership, transparency, and results – where the best ideas rise

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Excelquantitative analysisdata metricsdashboardsKPIsworkflow optimizationoperational improvementclinical managementconsultingprogram launch
Soft skills
leadershipcommunicationcollaborationaccountabilityproblem-solvinginfluencestrategic thinkingadaptabilityservice excellenceclarity
Certifications
Bachelor’s degree in healthcare administrationBachelor’s degree in business
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