About the role
- Own service-line operations – lead all aspects of clinician onboarding, staffing, and readiness for new program launches
- Build scalable systems and processes that ensure accuracy, efficiency, and consistent delivery across all sites of care
- Use data as a leadership tool – create and own metrics, dashboards, and KPIs that guide decisions and measure success
- Drive operational improvement – identify opportunities to streamline workflows and enhance provider and client experience
- Collaborate cross-functionally with Legal, Payroll, CLPE, Recruiting, and Technology to ensure operational alignment
- Lead and develop a team that embodies accountability, precision, and service excellence
- Communicate with clarity and confidence, managing complex conversations and setting direction across stakeholders
- Influence business growth through insight-driven decision making and hands-on leadership
Requirements
- Bachelor’s degree in healthcare administration, business, or related field
- 5+ years of experience in consulting, healthcare operations, or multi-site clinical management
- Proven ownership mindset – you see beyond tasks to business outcomes and take responsibility for results
- Exceptional Excel and quantitative skills, with a knack for turning data into strategy
- Demonstrated success in leading cross-functional teams through growth, change, and operational complexity
- Strong executive communication skills, able to lead discussions with clinicians, clients, and senior leaders
- A passion for solving complex operational problems in a mission-driven healthcare organization
- Comfort working in a high-growth, high-accountability, remote environment
- Strong total compensation, with base salary and performance incentives tied to measurable results
- 100% Remote work with national impact and executive visibility
- Comprehensive health, dental, vision, life, and 401(k) benefits
- Flexible vacation and wellness days – we value high performance and balanced living
- A chance to lead a core business line at the forefront of healthcare innovation
- A culture of ownership, transparency, and results – where the best ideas rise
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Excelquantitative analysisdata metricsdashboardsKPIsworkflow optimizationoperational improvementclinical managementconsultingprogram launch
Soft skills
leadershipcommunicationcollaborationaccountabilityproblem-solvinginfluencestrategic thinkingadaptabilityservice excellenceclarity
Certifications
Bachelor’s degree in healthcare administrationBachelor’s degree in business