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Strategic Partnership Manager
Access SoftekStrategic Partnership Manager managing fintech partner ecosystem at Access Softek. Leading partner relationships and fostering collaboration with cross-functional teams.
About the role
Key responsibilities & impact- Own the day-to-day relationships with assigned fintech and technology partners across the Access Digital ecosystem
- Run bi-weekly/monthly partner calls, track action items, and keep communication consistent and productive
- Monitor partner product updates, roadmap changes, and API or integration developments — surfacing what matters to our internal teams
- Escalate strategically complex issues or major commercial decisions to leadership oversight
- Serve as the internal product expert for partner solutions — the go-to resource for Sales and Account Management teams
- Support AMs in identifying cross-sell opportunities across the client base
- Facilitate partner training sessions, onboarding materials, and lunch-and-learns for internal teams, and ensure new sales reporting to partners respectively
- Contribute to the Partner Playbook and AM Rules of Engagement to keep field teams sharp, savvy, and confident
- Manage routine commercial tasks including pricing approvals, discount requests, contract renewals, and contract administrative items
- Support renewal coordination and partner tier management within the Access Digital Partner Marketplace
- Track partner performance metrics and flag trends to leadership
- Coordinate and aid Product and Implementation on partner integration issues and any client-facing escalations
Requirements
What you’ll need- 3–6 years of experience in technology partnerships, fintech sales, SaaS, digital banking, or strategic account management
- Comfortable in partner or client-facing conversations — professional, personable, prepared, and credible
- Familiarity with credit unions, community banks, or financial technology a plus — not required
- Organized self-starter who tracks their own commitments and follows through without being chased
- Able to learn complex products quickly and explain them simply to sales and business audiences
- Collaborative mindset — works well across Sales, AM, Product Development, and Implementation teams
- Eager to grow commercially — exposure to contracts, negotiations, or pricing discussions a bonus
Benefits
Comp & perks- Compensation commensurate with experience
- 401(k) retirement savings plan
- Life insurance, short-term and long-term disabilities insurance
- Medical and dental insurance
- Paid vacation and sick leave
- Paid home internet
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technology partnershipsfintech salesSaaSdigital bankingstrategic account managementcontract negotiationspricing discussionspartner integrationperformance metrics trackingproduct knowledge
Soft Skills
communicationorganizationcollaborationself-starterproblem-solvingrelationship managementtraining facilitationcross-sellingadaptabilitycredibility