Junior SAP Support Specialist – Ariba, Concur

accesa.eu

Junior SAP Support Specialist providing user support for SAP Ariba and Concur solutions. Collaborating with teams in a regulated financial environment to ensure high-quality service.

Posted 7/1/2026full-timeRemote • 🇷🇴 RomaniaJuniorWebsite

About the role

Key responsibilities & impact

Provide functional support for SAP Ariba and Concur applications
Handle incidents, service requests, and user inquiries
Investigate, troubleshoot, and resolve application issues
Work closely with client stakeholders and internal teams
Maintain support documentation and contribute to continuous improvement efforts

Requirements

What you’ll need

Excellent communication skills in German and English
Experience in customer support, helpdesk, application support, or ticket handling
Analytical thinking and troubleshooting skills
Strong attention to detail
Structured approach to work
Excellent organizational and time management skills
Customer-focus mindset
Excellent collaboration skills
Proactive and independent mindset
Reliability and accountability
Regular use of AI tools to improve productivity
Ability to use AI tools responsibly
Basic understanding of SAP solutions or similar business applications (nice to have)

Benefits

Comp & perks

Medical benefits
Gym support
Personalised fitness options
Team events
Healthy Habits Club

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Application SupportIncident ManagementTroubleshootingTicket HandlingAttention to DetailStructured Work Approach

Soft Skills

Excellent Communication SkillsOrganizational SkillsTime ManagementCustomer-Focus MindsetCollaboration Skills