accesa.eu

PMO Capability Manager

accesa.eu

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇷🇴 Romania

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Job Level

Mid-LevelSenior

About the role

  • Lead a talent pool of around 50–60 specialists within a PMO-focused Chapter Stream.
  • Responsible for end-to-end workforce management, delivery readiness, and employee engagement.
  • Ensure alignment between business goals and individual career aspirations within the PMO capability.
  • Anticipate and manage bench-related risks, identify available or transitioning employees, and ensure efficient allocation across projects.
  • Ensure development and skills mapping are aligned with upcoming project demands to maximize readiness and performance outcomes.
  • Actively contribute to staffing discussions, recommend optimal team compositions, and balance cost-effectiveness with technical excellence.
  • Provide input to Tribe Leads and Project Managers on delivery impact, performance gaps, and skill alignment.
  • Drive project efficiency by monitoring rate-to-role fit and ensuring staffing decisions support profitability and capability match.
  • Mentor and support employees through personalized development plans, goal setting, and continuous learning opportunities.
  • Lead the full performance lifecycle including 1:1s, evaluations, PIPs, and salary discussions.
  • Actively monitor eNPS/Officevibe feedback, foster inclusion, and address early signs of disengagement to maintain morale and retention.
  • Participate in recruitment processes, validate technical fit with Chapter Stream Leads, and ensure smooth transitions into projects.
  • Act as a company ambassador, promoting values, initiatives, and community involvement to strengthen team engagement.
  • Maintain accurate records in HR systems regarding skills, staffing, and growth plans.
  • Follow governance processes for people, financials, and staffing to ensure consistency and quality.
  • Provide regular updates to Chapter Area Managers and Chapter Stream Leads on team dynamics, risks, and morale trends.
  • Manage labor costs, bench-related expenses, hiring decisions, and learning investments responsibly.
  • Continuously improve processes, reporting, and team workflows to increase efficiency and impact.

Requirements

  • Proven experience managing medium-to-large PMO or operational/coordination teams
  • Strong skills in staffing, bench management, and rate-to-role alignment
  • Solid expertise in performance management and career development within PMO or delivery support roles
  • Hands-on involvement in PMO capability building, skills mapping, and professional growth (e.g., project governance, reporting, planning, risk & dependency management)
  • Excellent collaboration with Delivery, People Office, and Growth/Recruitment functions
  • Strong conflict resolution and stakeholder management skills
  • Experience with retention strategies and employee engagement tools (e.g., eNPS, Officevibe)
  • Financial acumen in staffing, labor cost, and project profitability
  • Familiarity with agile delivery models and PMO practices within IT services
  • Advanced English communication skills (written and spoken).
Benefits
  • Enjoy our holistic benefits program that covers the four pillars that we believe come together to support our wellbeing, covering social, physical, emotional wellbeing, as well as work-life fusion.
  • Our wellbeing program includes medical benefits, gym support, and personalised fitness options for an active lifestyle, complemented by team events and the Healthy Habits Club.
  • Having a one-size-fits-one approach gives us the flexibility to define the work-life dynamic that works for us.
  • We believe that to maintain our overall health, we need to invest in our mental wellbeing just as much as we do in our physical health, social connections or in achieving work-life balance.
  • As a growing community in a hybrid environment, we want to ensure we remain connected not just by the great work we do every day but through our passions and interests.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
workforce managementperformance managementskills mappingproject governancerisk managementdependency managementstaffingbench managementrate-to-role alignmentfinancial acumen
Soft skills
employee engagementconflict resolutionstakeholder managementcollaborationmentoringgoal settingcontinuous learningteam dynamicscommunicationinclusion