Modernize and optimize enterprise cloud and hybrid infrastructures.
Lead major migrations, infrastructure redesigns, and performance improvements.
Conduct capacity planning and environment tuning for resilient, scalable operations.
Design high-volume integration architectures for batch and real-time data exchange.
Implement IAM solutions (SSO, MFA) and architect secure network and disaster recovery controls.
Support ATO activities and security control validation.
Operate an ITSM/ITIL-aligned service model and manage SLA performance.
Oversee service desk/contact center operations and monitor batch, interface, and month-end processes.
Partner with business, financial, legal, and program integrity teams to address compliance, reimbursement, and fraud/waste/abuse issues.
Deliver data archiving, retention, and performance management solutions and build self-service dashboards.
Mentor technical teams and support legacy-to-modern platform integration.

Requirements

Expertise in enterprise cloud and hybrid architecture
Experience leading large-scale migrations and modernization efforts
Strong performance engineering, capacity planning, and environment tuning skills
Ability to design high-volume integration architectures
Hands-on IAM experience (SSO, MFA, credential-based auth)
Knowledge of network architecture, IAM controls, and disaster recovery
Familiarity with ATO processes and federal security/compliance requirements
ITSM/ITIL service operations experience
Ability to manage service desk operations and SLA performance
Strong understanding of batch cycles and operational workflows
Ability to interpret business requirements against statutes, regulations, and policy
Excellent cross-team communication and coordination skills
Experience with legacy system support and modernization
Ability to mentor engineering and operations teams

Benefits

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

enterprise cloud architecturehybrid architectureperformance engineeringcapacity planningenvironment tuninghigh-volume integration architecturesIAM solutionsnetwork architecturedisaster recoverydata archiving

Soft Skills

leadershipcross-team communicationcoordinationmentoringproblem-solving