Provide application support for the Blue Yonder application, ensuring optimal performance and user satisfaction
Troubleshoot and resolve issues related to Blue Yonder and its integration with Linux operating systems
Monitor system health, perform routine maintenance, and implement updates as needed
Collaborate with cross-functional teams to address technical challenges and improve application functionality
Document support activities, solutions, and best practices for future reference
Respond promptly to user inquiries and provide technical guidance as required
Participate in on-call support rotations and escalate complex issues when necessary

Requirements

Familiarity with the Blue Yonder application and hands-on experience with the Linux operating system
Exposure to system monitoring tools, incident management processes, and automation scripts
Previous involvement in supporting enterprise-level applications, managing application deployments, and optimizing system configurations
Experience with root cause analysis, performance tuning, and working within a fast-paced support team
Baseline Comptia Certification
US – Citizen

Benefits

Accenture Federal Services offers a wide variety of benefits.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Blue YonderLinuxsystem monitoringincident managementautomation scriptsapplication supportroot cause analysisperformance tuningapplication deploymentssystem configurations

Soft Skills

collaborationtechnical guidanceproblem-solvingdocumentationuser support

Certifications

CompTIA Certification