Salesforce AI Technical Architect Manager
Accenture Federal Services
full-time
Posted on:
Location Type: Remote
Location: California • Colorado • United States
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Salary
💰 $106,300 - $221,100 per year
About the role
- Analyze, design, and optimize business processes for AI-driven capabilities in Salesforce
- Partner with stakeholders to define product requirements and translate use cases into technical specifications
- Ensure alignment of new processes and technologies with operational goals
- Participate in user and task analysis to represent business needs
- Guide development teams in leveraging Salesforce AI features
- Serve as the Agentforce SME and technical liaison across teams
- Contribute to development work by migrating existing screen flows into Agentforce Auto-launched flows
- Ensure seamless user experiences through implementation of forms and Lightning components within flows
Requirements
- 8+ years of Salesforce experience
- 1+ years of Agentforce delivery experience
- Experience with customer facing use case of Agentforce in production
- Deep knowledge in flex credit consumption/metering
- Experience in optimizing flow design, agent efficiency, and chat interface aesthetics.
- Advanced Degree (Bonus Points)
- 15+ years of industry experience (Bonus Points)
- Motivated and proactive, with a desire to understand and address complex areas (Bonus Points)
- Curiosity for learning about new technology and industry best practices (Bonus Points)
- Strong written and verbal communication skills (Bonus Points)
- Commitment to delivering tangible outcomes for customers and stakeholders (Bonus Points)
- Excellent people management and relationship development skills (Bonus Points)
Benefits
- Health insurance
- 401(k) retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SalesforceAgentforceAI-driven capabilitiesflow designscreen flowsAuto-launched flowsLightning componentscustomer facing use caseflex credit consumptionmetering
Soft Skills
motivatedproactivestrong written communicationstrong verbal communicationcommitment to outcomesrelationship developmentcuriosity for learning
Certifications
Advanced Degree