Accenture Federal Services

Junior ServiceNow Business Analyst

Accenture Federal Services

full-time

Posted on:

Location Type: Remote

Location: TexasUnited States

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Salary

💰 $69,200 - $124,200 per year

Job Level

Tech Stack

About the role

  • Utilize expertise in ServiceNow Product Customer Service Management (CSM) to drive business solutions
  • Work closely with cross-functional teams to gather requirements and manage backlogs
  • Ensure successful implementation of Agile methodologies
  • Drive innovation, streamline processes, and deliver value to stakeholders

Requirements

  • Exposure to tools such as Agile and backlog refinement
  • Experience in requirements gathering
  • Ability to navigate complex projects and collaborate with stakeholders
  • Proficiency in ServiceNow Product CSM and the ServiceNow Platform
  • Eligibility to obtain a Public Trust government clearance
Benefits
  • health insurance
  • 401(k) matching
  • flexible working hours
  • paid time off
  • professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ServiceNow Product CSMAgile methodologiesrequirements gatheringbacklog refinement
Soft Skills
collaborationstakeholder managementinnovationprocess improvement
Certifications
Public Trust government clearance