Branch Coordinator

Accendra Health

Branch Coordinator providing support for patients and caregivers in healthcare, coordinating equipment delivery, navigating insurance coverage, and addressing patient needs. Engaging with internal teams for streamlined operations.

Posted 7/29/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $19 - $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills in English, effectively managing patient interactions and ensuring compliance with health plan authorizations. Proven ability to collaborate with teams to enhance patient satisfaction and streamline equipment delivery processes.

Highest-signal resume keywords

Patient InteractionHealth Plan AuthorizationMulti-Line Phone SystemOffice Environment ExperienceDocumentation Collection

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Clear CommunicationProblem SolvingTeam CollaborationCustomer Service

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Healthcare SettingCall CenterPatient AccountsEquipment DeliveryInsurance Compliance

About the role

Key responsibilities & impact

Answer inbound calls, provide clear information, and resolve common questions or concerns
Partner with the branch team to identify solutions and coordinate timely equipment delivery to meet patient needs
Work closely with the sales team, referral sources, and patients to collect required documentation, secure health plan authorizations, and ensure compliance with insurance guidelines
Review new and existing patient accounts to help maximize health plan benefits and accelerate access to needed equipment and care
Proactively follow up with patients to confirm satisfaction and address any outstanding needs
Test equipment functionality as needed to ensure quality and readiness
Contribute to overall branch success by supporting additional responsibilities as assigned

Requirements

What you’ll need

High school diploma or equivalent
At least one-year of related work experience
English reading, writing, and speaking skills
At least two years’ experience in an office environment, healthcare setting or call center
Experience utilizing multi-line phone-system.

Benefits

Comp & perks

Medical, dental, and vision care coverage
Paid time off plan
401(k) Plan
Flexible Spending Accounts
Basic life insurance
Short-and long-term disability coverage
Accident insurance
Teammate Assistance Program
Paid parental leave
Domestic partner benefits
Mental, physical, and financial well-being programs