Branch Coordinator

Accendra Health

Branch Coordinator providing exceptional customer service and ensuring timely, accurate processing of patient orders. Collaborating with patients and healthcare providers to maximize benefits.

Posted 7/29/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesJunior💰 $22 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates effective communication skills in person, over the phone, and electronically while managing multiple systems for patient interactions and order processing. Proficient in handling billing information and troubleshooting common issues to ensure a smooth patient experience.

Highest-signal resume keywords

Effective CommunicationIntermediate to Advanced Computer SkillsMulti-System ProficiencyPatient InteractionOrder Processing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingBilling Information ManagementTroubleshootingInsurance VerificationCredit Card Payment Collection

Soft Skills

Customer ServiceProblem Solving

Tools & Technologies

Multi-Line Phone System

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Patient InteractionCustomer SupportHealthcare Administration

About the role

Key responsibilities & impact

Act as first point of contact to patients arriving in person.
Answer inbound calls from customers on a multi-line phone system.
Provide information to new and existing patients.
Troubleshoot common issues and escalate queries or concerns when necessary.
Perform processing duties for the branch including creating new orders, reviewing multiple systems, confirming delivery appointments, verifying insurance.
Collect credit card payments and billing information.

Requirements

What you’ll need

High School Diploma or equivalent
At least one-year related work experience
Effective communication in person, on the phone and electronically
Computer Skills Intermediate to advanced computer skills
Proficient working within multiple systems at once
Must be fluent in English (reading, writing, verbal)

Benefits

Comp & perks

Medical, dental, and vision care coverage
Paid time off plan
401(k) Plan
Flexible Spending Accounts
Basic life insurance
Short-and long-term disability coverage
Accident insurance
Teammate Assistance Program
Paid parental leave
Domestic partner benefits
Mental, physical, and financial well-being programs