Client Success Manager

Accelerated Digital Media

Client Success Manager ensuring client success and managing relationships at OuterBox. Providing strategic guidance and project management for client initiatives with a focus on growth.

Posted 4/21/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $50,000 - $60,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary point of contact for a portfolio of clients
Provide strategic guidance, offering tailored marketing solutions
Proactively communicate with clients to ensure satisfaction
Develop and drive comprehensive strategies tailored to each client's goals
Manage end-to-end project delivery
Collaborate with internal teams to ensure projects are completed on time
Analyze campaign performance metrics and key insights

Requirements

What you’ll need

1-3 years experience preferred
Demonstration of exemplary performance may supersede the experience requirement
Strong organizational and communication skills, both written and verbal
Proficiency in project management tools and a solid understanding of organizational best practices
Ability to excel in a fast-paced environment
Experience in a client service role preferred
Strong data analysis skills
Proven track record of developing scalable solutions
Experience with ClickUp or similar project management software is a plus

Benefits

Comp & perks

High-character, fun, and cohesive work culture
Competitive base salary
PTO that is genuinely encouraged
Affordable, low-deductible health insurance plans
Supplemental benefits, including employer-paid life insurance, short & long term disability insurance
401k with company match
Remote work flexibility
Supportive, transparent, and accessible leadership that welcomes ideas, insights & feedback
Professional/individual development stipend

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisproject management

Soft Skills

organizational skillscommunication skillsclient servicestrategic guidanceproactive communication