Director of Executive Operations
Accelerated Claims, INC
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $80,000 - $90,000 per year
Job Level
Lead
About the role
- Operational Alignment: Track, manage, and follow up on deliverables and action items from Quarterly Business Reviews (QBRs) and leadership meetings.
- Performance Tracking: Review KPI dashboards, monitor mid-month collections, and identify emerging performance trends or issues requiring escalation.
- Leadership Support: Assist in preparing weekly VP huddle agendas, document outcomes, and support the COO in developing discussion topics for VP one-on-one meetings.
- Performance Management: Support the finalization of documentation for monthly performance reviews and benchmarking targets across operational regions.
- Communication Coordination: Assist leadership in drafting and distributing communications to field and regional leaders; review management-level messaging for clarity, alignment, and consistency.
- Consultant Oversight: Manage and track deliverables from external consultants engaged by the COO or operational leadership team.
- Administrative & Executive Support: Coordinate the COO’s travel calendar, key meetings, and operational timelines to ensure efficiency and alignment.
- Travel & On-Site Engagement: Travel as needed to support executive meetings, leadership events, or operational initiatives.
Requirements
- Bachelor’s degree in Business Administration, Operations Management, or a related field (Master’s degree preferred)
- 7+ years of experience in operations management, executive support, or business performance coordination
- Demonstrated ability to manage multiple priorities, maintain confidentiality, and drive accountability across senior leadership teams
- Strong analytical skills and attention to detail, with experience tracking KPIs and operational deliverables
Benefits
- Competitive and transparent salary range
- Enjoy a competitive compensation and benefits package
- Professional growth opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
KPI trackingperformance managementbusiness performance coordinationdocumentation finalizationagenda preparationcommunication draftingdeliverable managementanalytical skillsoperational benchmarking
Soft skills
leadership supportattention to detailconfidentialityaccountabilitymulti-priority managementcommunication coordination
Certifications
Bachelor’s degreeMaster’s degree (preferred)