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Regional Operations Coordinator
ACCEL SchoolsRegional Operations Coordinator supporting operations, compliance, and procedures for ACCEL Schools’ regional online schools. Overseeing records, testing, attendance, workflows, and escalated stakeholder needs.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Operations Management within educational settings, ensuring compliance with regulations and effective management of student information. Proficient in developing and documenting operational procedures while maintaining confidentiality and fostering strong communication with stakeholders.
Highest-signal resume keywords
Operations ManagementRegulation ComplianceProcedure DocumentationMicrosoft Office ProficiencyLeadership and Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operations ManagementRegulation ComplianceProcedure DocumentationSpreadsheet SkillsStudent Information Management
Soft Skills
Excellent Written and Oral CommunicationCustomer Service OrientationAbility to Manage Difficult SituationsReliable and Trustworthy Work EthicAbility to Work Independently and in a Team
Tools & Technologies
Microsoft OfficeGoogle Suite
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
School OperationsCompliance with State LawsStudent Records ManagementAttendance TrackingEducational Regulations
About the role
Key responsibilities & impact- Support the design and implementation of school operations processes and procedures for regional online schools
- Ensure compliance with sponsor and board of education regulations and state laws
- Oversee student records, local and state testing, attendance and truancy tracking and follow-up, and office and facilities management
- Resolve and manage escalated needs for staff, students, and families across school procedures, technology systems, and materials
- Liaise between school team members and the regional team to identify operational needs and develop aligned school-level procedures
- Serve on school leadership teams at assigned schools
- Develop, document, and electronically archive operational procedures and workflows
- Audit procedures and identify opportunities to streamline and improve
- Monitor department of education and sponsor policies, compliance items, and state educational laws
- Manage student information in accordance with state and federal law
- Coordinate communication with external vendors as needed
- Perform other assigned duties
Requirements
What you’ll need- Bachelor’s Degree Required
- 5-7 years of experience in Operations Management preferred
- Proficiency in Microsoft Office and Google Suite Products
- Strong spreadsheet skills including basic and intermediate formulas and functions
- Prior experience working in a school setting preferred
- Prior experience managing law and regulation compliance
- Prior experience creating and documenting procedures and workflows
- Ability to handle confidential information responsibly and maintain confidentiality
- Reliable, dependable, and trustworthy work ethic
- Ability to manage difficult or emotional client situations
- Ability to make sound judgments after gathering available information
- Mature attitude and insight into matters affecting department, self, and/or company welfare
- Demonstrated leadership and management ability
- Excellent written and oral communication skills
- Ability to work under pressure, prioritize, and meet deadlines consistently
- Customer service orientation
- Ability to learn new technologies and acquire new skills through independent study and professional training
- Ability to work independently and contribute to a team
- Understanding and ability to manage confidential information
- Ability to lift 25 lbs.
- Ability to pass federal and state criminal background checks
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Life insurance
- Long-term disability insurance
- Short-term disability insurance
- 10 paid holidays annually
- Paid Time Off to cover sick, vacation, and personal absences
- Choice of 4 health insurance plans, including co-pay or High Deductible Health Plans