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Regional Operations Manager
ACCEL SchoolsRegional Operations Manager overseeing strategic school operations across regional online schools. Ensuring compliance and effective processes for educational excellence with the ACCEL Schools network.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing school operations, compliance with educational laws, and effective communication with stakeholders. Proficient in developing and documenting operational procedures while ensuring data integrity and confidentiality.
Highest-signal resume keywords
Bachelor's Degree In BusinessMicrosoft Office ExpertiseGoogle Suite ProficiencyLeadership And Management AbilityPrior Experience In School Setting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Spreadsheet SkillsData AnalysisProcedure DocumentationWorkflow DevelopmentCompliance Management
Soft Skills
Excellent Communication SkillsCustomer Service OrientationSound JudgmentAbility To Work Under PressureDependable Work Ethic
Tools & Technologies
Student Information SystemLearning Management SystemBusiness Integration Reporting Tools3rd Party Platforms
Industry Keywords
Department Of Education ComplianceState Educational LawsOperational ProceduresConfidential Student Information Management
About the role
Key responsibilities & impact- Support the design, documentation, and implementation of processes across key operational functions—with direct responsibility at the assigned school(s) and additional support to other schools in the region. Focus areas include:
- Student records
- Local and state testing
- Attendance and truancy data collection and compliance actions
- Office and facilities management
- System and Platform training and support
- School operations
- Act as a resource for internal (staff) and external (students and families) stakeholders by providing management and resolution of escalated needs across a variety of areas, including, but not limited to, school procedures, technology systems, materials, course and teacher assignments, etc.
- Serve as a liaison between school team members and members of the larger Accel team to identify operational needs and develop school level procedures that align with the goals and procedures of the larger Accel organization
- Serve as a member of the leadership team at the assigned school(s), while also supporting school leadership at other regional schools as needed
- Work closely with school and national State Reporting and IT Team members to ensure data validity in the Student Information System, Learning Management System, Business Integration Reporting Tools, and 3rd party platforms
- Collaborate with national, regional, and school team members to develop, document, and electronically archive operational procedures and workflows to support implementation of local school policies
- Audit existing operational procedures and identify opportunities to streamline and improve current practices
- Stay up to date on Department of Education and sponsor policies and compliance items and state educational laws for directly assigned school(s)
- Serve as a resource to the region’s school level leaders to ensure the successful implementation of Department of Education rules and regulations, Sponsor policies and compliance items, and state educational laws regarding school operations
- Assist to ensure that Accel is implementing the management of all confidential student information per state and federal laws
- Coordinate communication with external vendors as needed
- Compile, analyze, and provide data metrics and key findings as requested by national, regional, and school management
- Perform all other job duties as assigned
Requirements
What you’ll need- Bachelor’s Degree in Business, Education, or related field or equivalent work experience
- Expertise in Microsoft Office and Google Suite Products
- Above average spreadsheet skills including the ability to use basic and intermediate formulas and functions
- Prior experience working in a school setting preferred
- Prior experience managing law and regulation compliance preferred
- Prior experience creating and documenting procedures and workflows preferred
- Ability to handle confidential information responsibly and exhibit sound judgment while maintaining that confidentiality
- Demonstrates a reliable, dependable, and trustworthy work ethic
- Ability to manage difficult or emotional client situations
- Ability to make sound judgments after all available information has been gathered or communicated
- Demonstrates a mature attitude and insight into matters affecting department, self and / or company welfare
- Demonstrated leadership and management ability
- Excellent written and oral communication skills
- Ability to work well under pressure, effectively prioritizing and executing tasks to meet deadlines consistently
- Customer service oriented
- Ability to learn new technologies and acquire new skills through independent study, professional training, and from more senior team members
- Ability to work independently and contribute to a team
Benefits
Comp & perks- Paid time off
- Retirement contributions
- Optional Basic Life and AD&D insurance
- Voluntary life insurance (employee, spouse, child)
- Discounted childcare at Early Learning Academies locations
- Medical, dental, and vision insurance
- Employee Assistance Program
- Voluntary short-term disability insurance
- Voluntary long-term disability insurance
- Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals