Virtual Success Coach Coordinator

ACCEL Schools

Student Success Coordinator fostering student engagement and academic success across multiple schools. Overseeing Success Coaches and implementing student success strategies in a virtual educational setting.

Posted 6/24/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Serve as the Student Success leader across all three schools, ensuring consistency and fidelity of implementation
Directly supervise and manage Success Coaches including hiring input, onboarding, coaching, and performance management
Supervise and develop Success Coaches, including coaching, feedback, and performance management
Design, implement, and monitor Student Success programming aligned to onboarding and engagement frameworks
Lead and manage re-enrollment efforts across all three schools
Partner with school leadership and Operations to execute re-enrollment campaigns
Act as a mentor and role model for staff, building a culture of accountability and student-centered support
Step in to support or backfill coaching responsibilities as needed
Lead the design and execution of a comprehensive onboarding experience for all new students and families
Ensure consistent implementation of welcome calls
Oversee and support the facilitation of live Orientation sessions
Develop and implement Parent University sessions
Establish clear onboarding milestones and ensure accountability across teams
Design and maintain tracking systems to monitor new student engagement
Analyze onboarding data to identify trends, gaps, and opportunities for improvement
Partner with Enrollment, Operations, and Academic teams to ensure a seamless transition from enrollment to academic engagement
Implement proactive outreach strategies for students who do not engage
Lead the development and execution of tiered outreach and intervention systems
Oversee identification of disengaged students and ensure timely interventions
Partner with Principals, Counselors, and staff to address academic, attendance, and behavioral barriers
Ensure alignment between engagement efforts, re-engagement strategies, and graduation pathways
Monitor and analyze student engagement, attendance, and performance data across all schools
Track and report key metrics, identifying trends and areas for improvement
Drive data-informed decision-making and continuous improvement cycles
Ensure accurate data entry and integrity within systems
Oversee daily workflow and task management for the Success Team
Ensure clear communication of priorities, deadlines, and expectations
Support staff evaluations through data collection, observation, and feedback
Facilitate team meetings, professional development, and training

Requirements

What you’ll need

Bachelor’s Degree in Education, Social Services, or related field (required)
4+ years of experience in a K–12 educational setting (virtual experience preferred)
Demonstrated experience leading teams and managing programs
Strong knowledge of student onboarding, student engagement strategies, and intervention systems
Proficiency in Microsoft Office and Google Suite
Ability to analyze data and translate insights into actionable plans
Excellent communication, organization, and critical thinking skills
Ability to manage multiple priorities across schools in a fast-paced environment
High level of professionalism, discretion, and sound judgment

Benefits

Comp & perks

Paid time off
Retirement contributions
Optional Basic Life and AD&D insurance
Voluntary life insurance (employee, spouse, child)
Discounted childcare at Early Learning Academies locations
Medical, dental, and vision insurance
Employee Assistance Program
Voluntary short-term disability insurance
Voluntary long-term disability insurance
Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisstudent onboardingstudent engagement strategiesintervention systemsperformance managementcoachingprogram managementtracking systemsoutreach strategiesK-12 education

Soft Skills

leadershipcommunicationorganizationcritical thinkingaccountabilitymentoringteam managementprofessionalismdiscretionjudgment

Certifications

Bachelor’s Degree in EducationBachelor’s Degree in Social Services