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ACC Premiere

Customer Service Representative

ACC Premiere

Remote Customer Service Representative providing exceptional service through various channels for well-known brands. Engaging with customers to address their needs with a focus on communication and problem resolution.

Posted 7/31/2026full-timeRemote • Ohio, Tennessee • 🇺🇸 United StatesJuniorMid-Level💰 $12 - $12 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on effective communication and problem-solving in a call center environment. Capable of adapting to diverse customer needs while maintaining a positive and professional demeanor.

Highest-signal resume keywords
Customer Service ExperienceVerbal Communication SkillsTroubleshooting SkillsCall Center ExperienceSupport for Brand Products

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
TroubleshootingCustomer SupportDiagnosing IssuesHandling Escalated Interactions
Soft Skills
Excellent CommunicationPositive AttitudeAdaptabilityProfessional Demeanor
Certifications & Qualifications
High School Diploma
Industry Keywords
Call Center EnvironmentConsumer ProductsCustomer Interactions

About the role

Key responsibilities & impact
  • Consult with customers to understand their needs and determine the best option.
  • Have excellent verbal communication skills
  • Ability to adapt to different types of customers and use positive language to represent yourself and the Company
  • Use excellent customer service skills to handle escalated customer interactions

Requirements

What you’ll need
  • Minimum of 2 years customer service experience in a call center environment
  • Experience supporting brand products and services
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • High school diploma required; college education preferred
  • Experience with diagnosing and troubleshooting
  • Familiarity with supporting consumer products and/or services.

Benefits

Comp & perks
  • Health, dental, vision, and life insurance
  • 401(k)
  • Daily Pay
  • Employee assistance program
  • Gym membership subsidy
  • Referral Program