Academic Programs International (API)

Program Manager, Customized Programs

Academic Programs International (API)

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

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About the role

  • Manage a portfolio of customized, faculty-led and experiential programs
  • Proactively seek out new customized program development opportunities
  • Gather specific details and requirements for requested programs
  • Collaborate with international staff and partner organizations to develop comprehensive itineraries and budgets for programs
  • Prepare and present detailed program proposals and contracts for university partners
  • Oversee the program pre-departure process to prepare international staff, enrollment staff and faculty for program implementation
  • Analyze post-program evaluation summaries, recommend improvements on future programs and initiate renewal of next year's programs

Requirements

  • Bachelor’s degree from accredited college or university
  • Previous participation in a study/work/intern/volunteer abroad program (highly desirable)
  • Experience developing and sustaining professional relationships across diverse groups of people
  • Experience in account management, sales or similar position managing multiple clients/customers, programs, projects, etc.
  • Previous experience working in higher ed, international education, student advising, or assisting faculty and their staff preferred
  • Proficiency in Microsoft Office and Google Suite (particularly Excel and Sheets)
  • Working knowledge of Salesforce (or similar CRM)
  • Ability to manage multiple responsibilities simultaneously, while meeting established deadlines (critical)
  • Excellent time management and organizational skills, with consistent and attentive follow-through; must have an eye for detail while juggling other projects, deadlines and distractions
  • Effective relationship-building and interpersonal skills
  • Strong communication skills, including the ability to write and speak professionally, respectfully and clearly with people from around the world; must be able to communicate expectations across diverse groups of people in a clear and professional manner
Benefits
  • Competitive compensation and benefit packages (including bonus plans and flexible paid time off)
  • Internal promotions and advancement opportunities
  • Flexibility to work remotely or out of office at a well-stocked location with snacks, beverages and catered lunches
  • Company events and celebrations that include treats and raffle prizes
  • Commitment to diversity and mutual respect
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program developmentbudget managementproposal preparationpost-program evaluationaccount managementsales experiencestudent advisingtime managementorganizational skillsrelationship management
Soft Skills
interpersonal skillscommunication skillsattention to detailability to manage multiple responsibilitiesrelationship-buildingprofessional writingprofessional speakingfollow-throughcollaborationproactive problem-solving
Certifications
Bachelor's degree