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About the role
Key responsibilities & impact- Serve as a client-facing technical advisor throughout the pre-sales cycle, building credibility with technical and business stakeholders
- Understand the competitive landscape and clearly articulate the value proposition and key differentiators of ACA products/offerings
- Partner with Sales to plan and facilitate customer meetings, and where possible, support them (discovery, solutioning, and Q&A) and align on next steps
- Prepare and deliver high-quality, audience-appropriate presentations and technical software demonstrations (live and remote), tailoring messaging to client goals and use cases
- Facilitate consultative discovery to assess client requirements, uncover pain points, and translate needs into proposed solutions using Alpha
- Effectively handle client objections and manage complex stakeholder dynamics by adapting positioning, content, and demonstrations to address concerns
- Assist with client management for assigned opportunities, including meeting preparation, follow-up and communications
- Build and maintain trusted relationships with key client stakeholders from procurement through delivery by consistently demonstrating value and expected outcomes
- Constantly remain up to speed with current product developments and enhancements and proactively enable internal teams with client-ready messaging and demo assets
- Build strong internal partnerships with ACA consultants, sales team members, and product team members to ensure consistent client experience and successful handoffs
Requirements
What you’ll need- Bachelor’s degree in a technical field but business, finance, business management, or a related field (or equivalent work experience)
- 5-9 years of experience in technical sales, solution engineer, or a related role
- Understanding of industry, market, and the competitive landscape
- Strong technical knowledge and ability to explain complex technical concepts
- Excellent communication, presentation, and problem-solving skills
- Prior experience with SaaS (Software as a Service) and enterprise software (desirable)
- Prior experience with professional services (desirable)
- Demonstrated professional integrity
- Dependable, flexible, and adaptable to new ACA initiatives and changing client needs
- Ability to exercise discretion and make independent judgments on matters of significance
- Ability to work well in a fast-paced, small-team environment
- Ability to work independently, multi-task, and prioritize effectively
- Ability to establish and maintain effective working relationships with colleagues and clients
- Familiarity with CRM software and sales tools
- Willingness to travel as needed to meet clients or attend industry events
- Results-driven, with a demonstrated ability to meet and exceed sales targets
Benefits
Comp & perks- medical coverage fully funded by ACA for employees and their family
- access to Maternity & Fertility and Wellness programs
- Personal Accident Insurance
- Group Term Life Insurance
- Employee Discount programs
- Employee Resource Groups
- time off for designated ACA Paid Holidays
- Privilege Leave
- Casual/Sick Leave
- other leaves of absence to support physical, financial and emotional well-being
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical salessolution engineeringSaaSenterprise softwareconsultative discoverytechnical presentationssoftware demonstrationsproblem-solvingclient managementstakeholder management
Soft Skills
communicationpresentationadaptabilitydependabilityintegrityflexibilityrelationship buildingindependent judgmentmulti-taskingprioritization