Vice President, Application Support
Citi
Software Engineer
AC Disaster Consulting
full-time
Posted on:
Location Type: Hybrid
Location: Tallahassee • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $110,000 - $130,000 per year
Job Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Configure, customize, and extend Salesforce (Apex, SOQL, Flows, custom objects, and Experience Cloud)
- Develop and optimize workflows, applications, and integrations to improve efficiency and data accuracy
- Implement scalable Salesforce solutions that support core business functions such as Finance, Procurement, Case Management, and external user registration
- Build and maintain reports, dashboards, and automations to provide actionable insights to stakeholders
- Partner with clients to gather requirements, translate business needs into Salesforce solutions, and conduct user-acceptance testing
- Provide technical support by triaging errors, resolving issues, and implementing long-term sustainable fixes
- Deliver clear documentation and training to ensure client adoption of implemented solutions
- Stay current on Salesforce ecosystem developments and incorporate new features and AI-driven capabilities
- Contribute to knowledge-sharing initiatives, including facilitating internal trainings and promoting Salesforce and AI best practices
- Travel and deploy to client sites for extended periods (up to 75% travel)
Requirements
- 3-8 years experience in software engineering
- Strong hands-on experience in Salesforce development and configuration (Apex, SOQL/SOSL, Flows, custom objects)
- Proven ability to design and deliver Salesforce solutions in consulting environments
- Experience with Apex, SOQL, SOSL, Flows, Experience Cloud
- Salesforce Certified Administrator (preferred)
- Salesforce Certified Platform App Builder (preferred)
- Salesforce Certified Business Analyst (preferred)
- Salesforce Certified AI Associate / AI Specialist (preferred)
- Salesforce Certified UX Designer (preferred)
- Salesforce Certified Strategy Designer (preferred)
- Slack Certified Consultant (preferred)
- Experience working with state agencies/EOC and emergency management software engineering (preferred)
- Degree in Software Engineering (preferred)
- Must be 18 years of age or older
- Eligibility to work in the United States without employer sponsored visa is required
- Not able to employ those located outside of the US
- Must pass company and any applicable client background check and reference check upon offer of employment
Benefits
- Medical, Vision, and Dental Insurance
- Short-Term Disability/Voluntary Long-Term Disability
- 401(k) Account with Company Match
- Paid-Time Off (PTO): Annual Leave and Sick Leave Accruals
- Paid Parental Leave
- Training and Professional Development Opportunities
- Wellness Benefits/Allowance
- Corporate Computer
- Time off to Volunteer
- Cell Phone Allowance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SalesforceApexSOQLSOSLFlowscustom objectsExperience Cloudworkflowsapplicationsintegrations
Soft skills
client partnershiprequirement gatheringuser-acceptance testingtechnical supportdocumentationtrainingknowledge-sharingcommunicationproblem-solvingcollaboration
Certifications
Salesforce Certified AdministratorSalesforce Certified Platform App BuilderSalesforce Certified Business AnalystSalesforce Certified AI AssociateSalesforce Certified AI SpecialistSalesforce Certified UX DesignerSalesforce Certified Strategy DesignerSlack Certified Consultant
