Senior Manager, Account Management

Absorb Software

Lead Account Management team at Absorb Software, focusing on client relationships and business growth through sales. Recruit and nurture talent while driving operational effectiveness to meet revenue targets.

Posted 7/9/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading Enterprise Sales and Account Management teams, with a strong focus on client relationship management, operational metrics analysis, and team development. Proven ability to drive revenue growth through strategic account planning and effective negotiation skills.

Highest-signal resume keywords

Enterprise Sales LeadershipAccount ManagementRevenue Quota ManagementData Analysis and ReportingClient Relationship Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account PlanningForecastingPerformance TrackingNegotiationOperational Metrics Management

Soft Skills

Hands-On LeadershipTeam DevelopmentCollaborationAnalytical Mindset

Tools & Technologies

SalesforceGainsightInbox AIAtlassian SuiteZendesk

Industry Keywords

Net Dollar RetentionSales OpportunitiesQualified LeadsCross-Functional ProjectsStrategic Priorities

About the role

Key responsibilities & impact

Work with your account management reps, ensuring each has a deep understanding of the client’s needs and how Absorb can aid in achieving their goals and ultimately grow net dollar retention.
Manage and report key weekly/monthly operational metrics for team and individual performance.
Collaborate with the marketing team to identify campaigns to drive qualified leads and grow the account managers pipelines.
Develop a trusted advisor relationship with senior client stakeholders and executive sponsors to look for additional sales opportunities within the account.
Recruit, hire and nurture a world-class account management team.
Lead account management team and support client communications leveraging tools including but not limited to Salesforce, Gainsight, Inbox AI, Atlassian Suite, and Zendesk.
Actively contribute to department-wide initiatives by participating in cross-functional projects, sharing subject-matter expertise, and supporting strategic priorities that enhance operational effectiveness and team collaboration.

Requirements

What you’ll need

5+ years of experience leading Enterprise Sales/Account Management teams.
Experience managing a gross revenue quota of $15-20M+ annually.
Great familiarity and success negotiating deals above $100k in ACV.
A hands-on leadership style, leading by example and focusing on the development of your team.
A strong understanding of how to build account plans and track individual performance and output against those plans.
A track record of accurately forecasting your team’s pipeline, anticipating/identifying trends and patterns in advance.
An analytical mindset, with the ability to turn metrics into decisions and present data in a meaningful and impactful way.

Benefits

Comp & perks

Fully remote-first work with flexible work arrangements 🏡
Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location 🧘
New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦
Endless opportunity for career growth and internal mobility 🌱
Employee driven DE&I programs 🫶