Implementation Project Manager

Absorb Software

Implementation Project Manager guiding clients through software implementations at Absorb. Ensuring successful transition to the LMS, overseeing project management and client collaboration.

Posted 6/5/2026full-timeRemote • 🇨🇦 CanadaJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Own the software implementation process (average duration of 8 weeks) for new clients, end-to-end via phone, by email, and/or virtual meetings.
Gather and document requirements, confirm project scope, and work with clients to develop achievable timelines and program goals.
Act as a client partner and liaison for cross-departmental collaboration and resource management.
Support and implement additional products and integrations such as RESTful API, CRM/HRM integrations, etc.
Provide in-depth training on our LMS (Learning Management System), including best practices and workflows customized to each client’s needs.
Manage a portfolio of projects, maintaining a high level of quality while coordinating multiple projects at once.

Requirements

What you’ll need

2-5 years in Client Onboarding or Implementation and Project Management, working in software implementations, or similar experience.
Previous training experience / software training experience.
Understanding of basic online/SaaS (Software as a Service) concepts.
Proven time management skills.
Project oriented mindset.
Previous LMS admin or training experience.
Knowledge in the adult learning and E-learning industry
PMP or formal project management experience.
Previous experience working with data import tools.

Benefits

Comp & perks

Fully remote-first work with flexible work arrangements 🏡
Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location 🧘
New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦
Endless opportunity for career growth and internal mobility 🌱
Employee driven DE&I programs 🫶

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

software implementationproject managementrequirements gatheringRESTful APICRM integrationHRM integrationLMS administrationdata import toolsSaaS conceptstraining experience

Soft Skills

time managementclient partnershipcross-departmental collaborationresource managementproject coordinationcommunicationorganizational skillsproblem-solvingadaptabilityattention to detail

Certifications

PMP