Absorb Software

Account Manager, Upper Mid-Market

Absorb Software

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Increase the net dollar retention of your book of business through upsells and cross sells
  • Negotiate client contract renewals with a focus on increased Annual Recurring Revenue and long-term relationships
  • Generate and close new for opportunities for ‘land and expand’ within assigned accounts
  • Generate proposals and other client facing documentation to assist your sales process
  • Identify and develop meaningful client relationships
  • Accurately manage and report your sales pipeline monthly and quarterly
  • Thoroughly understand Absorb subscription models to effectively answer client questions
  • Participate in team meetings and projects to improve sales processes & sales output
  • Develop strong internal relationships to support client lifecycle
  • Keep up to date with latest product releases and training seminars to ensure thorough product knowledge

Requirements

  • Post-secondary degree (preferably in business or a related field)
  • 5+ years of experience successfully managing client relationships and driving revenue growth through upselling
  • Very strong time management and organizational skills
  • Very strong verbal and written communication skills
  • Outgoing and personable nature with a sales driven attitude, strong team player
  • Ability to thrive in a dynamic, fast-paced environment that changes constantly
  • SaaS (or Technology) sales experience
  • Experience working with a global client base
  • Strong MS Office skills – primarily Excel and PowerPoint
  • Fluency in additional languages
  • Experience working with industry tools such as Salesforce
Benefits
  • Fully remote-first work with flexible work arrangements
  • Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location
  • New Hire Equipment Allowance and monthly Flex Allowance to support your success
  • Endless opportunity for career growth and internal mobility
  • Employee driven DE&I programs
  • Games room, meditation & yoga space, state of the art workplace for Absorbers in our Calgary office
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
upsellingcross sellingclient contract negotiationsales pipeline managementSaaS salesproposal generationclient relationship managementrevenue growthproduct knowledgeExcel
Soft Skills
time managementorganizational skillsverbal communicationwritten communicationteam playerpersonable naturesales driven attitudeadaptabilityrelationship buildingcollaboration
Certifications
post-secondary degree