
Account Manager, Upper Mid-Market
Absorb Software
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Increase the net dollar retention of your book of business through upsells and cross sells
- Negotiate client contract renewals with a focus on increased Annual Recurring Revenue and long-term relationships
- Generate and close new for opportunities for ‘land and expand’ within assigned accounts
- Generate proposals and other client facing documentation to assist your sales process
- Identify and develop meaningful client relationships
- Accurately manage and report your sales pipeline monthly and quarterly
- Thoroughly understand Absorb subscription models to effectively answer client questions
- Participate in team meetings and projects to improve sales processes & sales output
- Develop strong internal relationships to support client lifecycle
- Keep up to date with latest product releases and training seminars to ensure thorough product knowledge
Requirements
- Post-secondary degree (preferably in business or a related field)
- 5+ years of experience successfully managing client relationships and driving revenue growth through upselling
- Very strong time management and organizational skills
- Very strong verbal and written communication skills
- Outgoing and personable nature with a sales driven attitude, strong team player
- Ability to thrive in a dynamic, fast-paced environment that changes constantly
- SaaS (or Technology) sales experience
- Experience working with a global client base
- Strong MS Office skills – primarily Excel and PowerPoint
- Fluency in additional languages
- Experience working with industry tools such as Salesforce
Benefits
- Fully remote-first work with flexible work arrangements
- Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location
- New Hire Equipment Allowance and monthly Flex Allowance to support your success
- Endless opportunity for career growth and internal mobility
- Employee driven DE&I programs
- Games room, meditation & yoga space, state of the art workplace for Absorbers in our Calgary office
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
upsellingcross sellingclient contract negotiationsales pipeline managementSaaS salesproposal generationclient relationship managementrevenue growthproduct knowledgeExcel
Soft Skills
time managementorganizational skillsverbal communicationwritten communicationteam playerpersonable naturesales driven attitudeadaptabilityrelationship buildingcollaboration
Certifications
post-secondary degree