Enterprise Account Manager
Absorb Software
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Build trust and strong business relationships with key decision makers in Absorb’s most opportune accounts
- Generate strategic account plans to execute strategies which will lead to upsell/cross sell opportunities
- Work with internal resources (Leadership, Solutions Engineers, Account Development reps) to develop and execute expansion plans from Discovery to Closed Won
- Monitor your pipeline to ensure appropriate actions are taken at appropriate times to continue to facilitate the sale to closed won
- Work collaboratively with the support and technology teams to become an expert in Absorb LMS and the overall learning management landscape.
- Demonstrate Absorb LMS functionality and provide pricing options that align to customer objectives and assist Absorb’s continued growth
- Work with existing Customer Success resources to identify risk and mitigate churn wherever possible
- Use customer and prospect contact activities tools and systems, and update relevant information held in these systems
- Monitor and report on market and competitor activities and provide relevant reports and information
Requirements
- Strong background in technology sales and client management with a minimum 7+ years of experience
- Ability to become a trusted advisor to senior leaders within client organizations
- Very strong business communication skills (written and verbal)
- Experience working with a global client base
- Ability to travel for business when required
- Strong internal team player
- Post-secondary degree – business undergraduate degree or MBA
Benefits
- Fully remote-first work with flexible work arrangements
- Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location
- New Hire Equipment Allowance and monthly Flex Allowance to support your success
- Endless opportunity for career growth and internal mobility
- Employee driven DE&I programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technology salesclient managementaccount planningsales pipeline managementcustomer successrisk mitigationmarket analysiscompetitor analysislearning management systemsAbsorb LMS
Soft Skills
trust buildingbusiness communicationcollaborationstrategic thinkingadvisory skillsteam playerrelationship managementproblem solvingadaptabilityleadership
Certifications
post-secondary degreeMBA