Channel Account Manager

Absolute Security

Channel Account Manager engaging new or existing CDW customers to activate Absolute technology. Collaborating with sales teams to unlock Absolute’s potential within organizations.

Posted 7/14/2026full-timeRemote • Washington • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer enablement and relationship management, with a strong focus on driving activations and renewals of Absolute solutions. Proficient in collaborating with sales teams and providing pre-sales assistance while ensuring effective communication and problem-solving.

Highest-signal resume keywords

Customer EnablementSales CoordinationProject ManagementCommunication SkillsIT Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementCustomer Relationship ManagementSales StrategyProblem SolvingIT PracticesEndpoint Security KnowledgeSalesforce Proficiency

Soft Skills

Interpersonal SkillsTeam CollaborationAttention to DetailNegotiation SkillsEnthusiasm

Tools & Technologies

SalesforceAbsolute Learning Hub

Industry Keywords

Channel SalesActivationsRenewalsIT BusinessGeneral IT Practices

About the role

Key responsibilities & impact

Become an Absolute subject matter expert
Deliver the value of Absolute, compelling use cases, and relevant industry knowledge to new customers
Manage customer enablement by doing the following: Drive Activations and Renewals of Absolute solutions for previously ‘sold’ accounts
Provide customers relevant education content within the Absolute Learning Hub
Elevate technical issues to Absolute’s Activation, PS or Technical Support teams to meet customer needs
Deliver value driven engagements around product adoption and active usage
Develop relationships and evangelize Absolute solutions with Absolute & CDW inside and field sales organizations (RSD, Director, Executive Director and VP level)
Collaborate with CDW & Absolute sales members and the Absolute Customer Success team to drive Activations and Renewals of Absolute solutions for previously ‘sold’ accounts
Coordinate Sales efforts between Absolute and CDW Sales and Services team to achieve assigned sales goals and growth targets
Provide pre-sales assistance to Absolute and CDW account managers via phone, e-mail and/or in person, responding to sales requests and/or inquiries in a timely manner
Prepare and communicate weekly, monthly partner status reports, including weekly pipeline reports and sales engagement status
Achieve channel sales and revenue goals by ensuring channel programs are operating efficiently and maximizing their effectiveness
Continually drive program improvement based on input from field and inside sales teams and knowledge of other industry channel programs
Plan and execute go-to-market marketing strategies, including but not limited to: Management meetings, Sales training, Floor days, Team huddles, Planning meetings, Quarterly Business Reviews
Protect the security and privacy of Absolute and its customers
Other duties as assigned by management

Requirements

What you’ll need

Previous experience working with CDW
Ability to take on and manage projects based on requirements of Absolute’s developing business requirements
Proven history of being able to work independently and with cross-functional teams to achieve company and departmental objectives
Strong communication and interpersonal skills
Proven history of analyzing situations, employing creative and effective decision making to solve problems/achieve results
Ability to excel in a team environment which emphasizes cooperation and mutual respect
Strong written and verbal communication skills. Ability to present to all audiences, build relationships and negotiate effectively
Attention to detail and the ability to follow-through are essential
Experience in IT and/or PC business
Knowledge of general IT practices and/or endpoint security, such as anti-virus, encryption, DLP, etc.
Strong aptitude for technology and desire to learn new software
Completion of post-secondary education, or equivalent
Ability to build and maintain customer relationships
Boundless energy, enthusiasm and positivity
Knowledge of Salesforce

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities