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Absa Group

EDM Platform Operations, Support Engineer

Absa Group

EDM Platform Operations Support Engineer responsible for monitoring, recovery, and support of the Enterprise Data Management platform. Overseeing job scheduling and operational excellence in a hybrid work environment.

Posted 7/21/2026full-timeJohannesburg • 🇿🇦 South AfricaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in job scheduling, monitoring, and operational recovery processes within data ecosystems, with a strong focus on automation and system performance optimization. Proficient in managing cloud platforms and network troubleshooting while ensuring compliance with cybersecurity principles.

Highest-signal resume keywords
Job Scheduling ManagementOperational Recovery ProceduresCloud Platform ProficiencyAutomation Scripting (PowerShell, Python, Bash)Cybersecurity Principles Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Job SchedulingOperational RecoveryAutomation ScriptingNetwork TroubleshootingData IngestionFile Transfer MonitoringSystem Performance OptimizationIncident ResponseDocumentation MaintenanceProject Management Principles
Soft Skills
CollaborationAdaptabilityProblem-SolvingTask Prioritization
Tools & Technologies
AWSAzureKafkaETLManaged File Transfer (MFT)Ticketing Systems (JIRA, ServiceNow)Monitoring Platforms
Certifications & Qualifications
CompTIA A+Network+MCSA
Industry Keywords
BAU JobsFile DeliveriesReconciliation ControlsSystem AlertsException ProcessingCloud PlatformsCybersecurity Compliance

Tech Stack

Tools & technologies
AWSAzureCloudCyber SecurityDNSETLKafkaLinuxMacOSPythonServiceNowTCP/IP

About the role

Key responsibilities & impact
  • Oversee the execution of scheduled BAU jobs, ensuring they run successfully and on time.
  • Manage CA-WA schedules, dependencies, re-runs, calendar changes and batch recovery activities.
  • Monitor file deliveries, failed transfers, reconciliation controls, file acknowledgements and exception processing.
  • Monitor job queues and system alerts to proactively identify and resolve failures or delays.
  • Investigate failed jobs, delayed processing, missed schedules and abnormal processing patterns and perform recovery activities where required.
  • Execute reruns, reprocessing activities and operational recovery procedures using approved runbooks and support processes.
  • Maintain operational dashboards and logs to track job performance and system health.
  • Collaborate with relevant teams to optimize job scheduling and reduce operational risk.
  • Support and monitor Managed File Transfer (MFT), ATMDL, ETL and CA-WA scheduling services supporting EDM platform operations.
  • Monitor and support data ingestion, transformation, file movement and provisioning processes across the EDM ecosystem.
  • Support Kafka streaming services, API integrations and AWS-hosted platform components from an operational perspective.
  • Implement and maintain robust backup and recovery processes.
  • Participate in Major Incident (Sev1/Sev2) response activities, technical triage and service restoration efforts.
  • Maintain accurate documentation of system configurations, procedures, and policies.
  • Work with cross-functional teams to implement new technologies and system enhancements.

Requirements

What you’ll need
  • Bachelor’s degree in Computer Science, Information Technology, or related field preferred.
  • Proficiency in Windows, Linux, macOS, and cloud platforms (AWS, Azure).
  • Solid understanding of TCP/IP, DNS, DHCP, VPNs, and network troubleshooting.
  • Experience with PowerShell, Python, or Bash for automation.
  • Familiarity with ticketing systems (e.g., JIRA, ServiceNow) and monitoring platforms.
  • CompTIA A+, Network+, MCSA, or equivalent certifications are a plus.
  • Knowledge of cybersecurity principles and compliance standards.
  • Ability to learn and adapt to new technologies in a dynamic environment.
  • Understanding of project management principles and task prioritization.

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Flexible work arrangements
  • Professional development